Key outcome areas

The Administration Officer is responsible for providing administrative support to the Resilient in Reach Project. In addition, this may include supporting the Project Team in the roll-out of Resilient in Reach workshops across Queensland. Resilient in Reach is a 3-year project funded through the Information, Linkages and Capacity Building program via Department of Social Services. It will operate from July 1 2024 to June 30, 2027.

Raising Minds Ltd is working in partnership with Parent to Parent Association Qld Inc to deliver Resilience in Reach. The Project will operate from July 1 2024 to June 30, 2027.

Duties

• Provide administrative support and coordination to the Resilient in Reach Project, including contributing to the administrative co-ordination of project activities
• Provide extensive and high-quality administrative support to the Project Lead, Team leader and other staff as relevant.
• With guidance from the Corporate Services Manager, support contract administration for the Project including monitoring contract deliverables, due diligence checks, and tracking receipts and invoices through MYOB.
• Support meeting and event coordination, including for in person and online workshops and stakeholder meetings.
• Regularly attend and contribute to team and staff meetings.

Key Skills, Experience and Attributes

• Qualifications and/or demonstrated experience in administrative and project support activities including organising meetings, taking minutes, and diary management in a computerised work environment,
• Knowledge of the Queensland mental health service system is highly desirable.
• Lived experience either as service user of mental health services or of being a parent, carer or kin of a child or young person with a mental health condition.
• Intermediate to advanced skills in Microsoft Teams, Outlook, Word, Excel and PowerPoint
• Exemplary phone and customer service skills, including experience dealing with confidential and sensitive information in a professional manner,
• Contribute to the pursuit of excellence through promoting and maintaining positive team spirit and organisational values,
• Communicate effectively and respectfully with all members of the organisation and external stakeholders,
• Comply with reporting requirements as directed by your manager,
• Complete other reasonable duties and projects as required to meet organisational objectives.