Intereach has an exciting opportunity available for an individual looking to join a great community-based organisation in the role of Customer Support Officer.

About Intereach:
Intereach is a leader across community organisations. We work across 38 local government areas and have more than 500 dedicated staff who deliver more than 30 programs which have a direct impact on the communities we support. At Intereach, we are committed to supporting rural and regional communities. Our Vision of Strong Connected Communities is what drives us daily to ensure our communities are at the heart of everything we do.

About the Role:
Due to internal promotion, Intereach is excited to announce a vacancy in our Customer Support program. As the ‘Face of Intereach’, this position will be responsible for front of house reception duties and will provide exceptional customer service by working with individuals, service providers and community groups to provide a locally based, single point of access to information, resources and services that are accessible to all members of the community.

The successful candidate would have extensive local knowledge, excellent administration and customer service skills, the ability to build strong working relationships, a commitment to uphold the Intereach core values and the ability to provide valuable support and guidance to our diverse team.

This is a full-time, fixed term (until 30 January 2026) position and can be based in either Swan Hill or Maryborough, Victoria.

This position has been classified under the Social, Community, Home Care and Disability Services - Clerical Award as a Level 3.1 with a starting salary of $73,795.28 + Superannuation + Salary Packaging.

Applications close 03 March 2025 at 10am.

What’s in it for you?

Employee benefits include:
- a great organisational culture
- the option to accrue and utilise flex time
- learning and development opportunities, including study leave
- a fantastic Employee Assistance Program which is available to all staff and their immediate family
- paid parental leave
- career progression opportunities
- volunteer leave
- workplace giving program
- the option to purchase up to 2 weeks additional leave
- We offer all our employees the option to salary package. For more information on this, please visit http://www.salarypackagingplus.com.au

Ready to apply?

Applications can be submitted through our the Intereach website under careers, there you can download the Role Profile and when you’re ready, click ‘Apply Now’.

To be considered for this role you must complete the online form, address the relevant selection criteria, and upload a resume. Please note that failing to provide the required information may result in your application not being submitted for shortlisting. If you are shortlisted for an interview, you will be notified by phone. If you are not shortlisted, you will be notified via email.

Resumes and applications will be retained on file for a period of 12 months and may be referred to during this time.

For more information:

If after having read the Role Profile and other available information on this website and you have further queries, please contact: Human Resources on 1300 488 226 or [email protected] for general enquiries or for further information related specifically to the role please contact Henry Jeffrey on 0439 743 882.

We value diversity and welcome applicants from all walks of life, ages, backgrounds and cultures.