The Engineering Technologist is responsible for providing technical eningeering support i.e. System Installation & Configuration, Troubleshooting.

Duties may include, but are not limited to:

System Installation & Configuration: Install, configure, and maintain integrated airport systems (ACUSS, kiosks, ABD units), ensuring compatibility with existing infrastructure and operational needs.

Technical Support & Troubleshooting: Diagnose and resolve hardware, software, and network issues for self-service systems, collaborating with higher-level technical teams for advanced troubleshooting.

On-site System Maintenance & Repair: Perform hands-on repairs, replace system components, and troubleshoot faults to minimize downtime, ensuring continuous operation of airport technologies.

User Acceptance Testing (UAT): Conduct UAT for self-check-in systems, software upgrades, and configurations, ensuring all systems meet functional and operational specifications.

Cross-functional Collaboration: Coordinate with airline representatives, airport IT teams, and vendors to ensure seamless system integration and provide technical expertise for ongoing improvements.

Mechanical & System Inspections: Inspect and maintain mechanical components, including conveyor belts and ABD units, to ensure systems operate safely and efficiently.

Training & End-user Support: Provide technical training and support to staff and passengers, ensuring efficient use of self-check-in systems and resolving operational challenges.

System Upgrades & Implementation: Participate in the planning, testing, and implementation of system upgrades, ensuring alignment with airport operational requirements and regulatory standards.

Technology Evolution and Future Development: Contribute to the exploration and implementation of emerging technologies, such as AI and biometrics, to enhance airport self-service systems, ensuring that airport technology remains cutting-edge and meets future operational demands.