About Us: At STAR, we are committed to providing exceptional, person-centered services to people with disabilities. As an NDIS Coordinator, you will play a key role in ensuring our clients receive the tailored support they need to achieve their individual goals, promoting independence and quality of life.

The Role: We are seeking a dedicated and passionate NDIS Coordinator to manage and deliver high-quality services for our clients under the National Disability Insurance Scheme (NDIS) and other disability funding programs. This is a fantastic opportunity for someone with experience in disability services who is committed to making a difference in the lives of individuals living with disabilities.

Key Responsibilities:

• Develop and manage client Support/Care Plans, working closely with clients and their support networks to achieve their goals.
• Maintain accurate client records, ensuring compliance with NDIS requirements and regulatory standards.
• Oversee staff rosters and manage a team of paid and volunteer staff, ensuring effective service delivery and professional development.
• Liaise with external service providers to ensure a coordinated approach to client care.
• Conduct risk assessments and ensure a safe environment for both clients and staff.
• Respond to client inquiries, providing information on service options, pricing, and NDIS eligibility.
• Contribute to STAR’s Seasonal Newsletters and other client-focused communications.

What will you bring to the role?

• Relevant qualifications in Disability Services, Social Work, or a related field.
• Experience in coordinating services under the NDIS or other disability funding programs.
• Strong understanding of NDIS policies, regulations, and compliance requirements.
• Demonstrated experience in managing client support plans, including goal-setting, monitoring, and review processes.

By bringing these qualities, the successful applicant will contribute to the ongoing success and growth of STAR, providing exceptional care and support to clients and ensuring high standards of service delivery within the NDIS framework.

What can STAR Community Services Offer you?

• Full Time Role based in Cleveland
• Competitive salary package + benefit of NFP salary sacrifice options. Via salary packaging arrangements, allocate some living expenses directly from your pre-taxable income and ultimately increase your take-home pay
• Access to package meal and entertainment expenses via salary packaging
• Opportunity to join a supportive organisation with friendly People & Culture
• Employee assistance program
• Purpose driven organisation making a real difference in the communities we service
• Convenient location with free parking onsite

We are committed to building an inclusive and diverse workforce that continues to reflect the community we support. We strongly encourage people from all cultural and linguistically diverse backgrounds to apply, including Aboriginal and Torres Strait Islander people.