Kimberley Grande Resort is looking for a Food and Beverage Duty Manager to join our young team to work in our bar and restaurant.

The successful applicant will be hands-on, highly motivated and passionate individual with previous supervisory or management experience and excellent customer service skills to join our expanding team.

The successful candidate should have at least 2 years’ experience in a similar role, with a working knowledge of delivering excellent customer service and leading a team. This role is ideal for a self-motivated, tenacious and innovative person who is driven by exceptional hospitality service, highest standards and has a real passion for hotel and outback life.

Key Responsibilities Include:

• Effectively lead and manage the food and beverage team
• Plan, forecast and execute food and beverage orders
• Process customer complaints patiently
• Check food and beverage supplies and place cost effective orders when needed
• Adhere to food, health and safety standards
• Ensure the restaurant is organised, dismantled every evening and cleaned
• Ensure all function enquiries are handled in a timely and professional manner and assist where necessary
• Provide an exceptional customer experience for every customer
• Ensure policies and procedures are followed
• Assist your staff where necessary including bar service
• Knowledge of beer line cleaning is preferable
• Oversee and supervise the welcoming of customers
• Strive towards exceptional customer experience
• Organise the restaurant or conference rooms for functions and/or bookings
• Liaise effectively with the Bar Manager, Manager and Head Chef to ensure all requirements are met
• Work as part of a team in conjunction with other leaders and managers
• Put stock orders away and organised

The ideal candidate will have:

Skills and Experience:

• 2 years+ experience in a similar supervisory role and excellent experience in a bar and restaurant
• Excellent hands-on approach and communication skills, with a strong focus on guest satisfaction
• Have a Food Safety Certificate
• Available to work flexible shifts
• Rights to work full-time in Australia
• Excellent verbal, written communication and leadership skills
• Strong networking skills with the ability to increase and maintain key relationships
• Passion for exceptional customer service and hospitality
• Excellent attention to detail and highly organised with the ability to consistently meet deadlines
• Friendly and outgoing personality
• Well-versed in social media use and the ability to assist in driving social media and digital marketing
• Strong stakeholder management skills with an ability to promote the business
• Ability to work autonomously and in a team
• High standard of personal presentation and attention to detail
• Flexibility and adaptability in your approach
• Well experienced in operating a bar and restaurant
• Supervise the food and beverage delivery to functions and bus groups.

Qualifications Needed

• Hospitality Qualification
• Current WA Responsible Service of Alcohol
• Approved Managers Course in WA
• Food Safety Certificate
• Police Check
• IELTS Result and Skills Test if require sponsorship

Please note that applicants must have the right to work in Australia

We thank all interested parties in advance for their application, however only successful applicants will be contacted.