Customer Service Representative (Food & Beverage)
yarra bend golf holdings pty ltd
Posted 2 days ago
Customer Service Representative (Food & Beverage) – Part-Time
📍 Location: Yarra Bend Golf, Fairfield
🕒 Hours: 30-32 hours per week (Thursday – Sunday)
🍽️ Focus: High-Quality Coffee | Grab-and-Go Food Sales | Events & Functions
About Yarra Bend Golf
Located just 4km from Melbourne’s CBD, Yarra Bend Golf is one of the busiest and most scenic public golf destinations. With a thriving community and a diverse range of offerings—including golf, mini golf, food, and events—our team is dedicated to providing exceptional customer service in a fast-paced and engaging environment.
We’re looking for a customer service professional with strong food & beverage experience, who can execute high-volume coffee service, drive grab-and-go food sales, and assist in event & function hosting. If you thrive in a fast-paced hospitality environment and have an eye for quality, this role is for you!
About the Role
As a Customer Service Representative (Food & Beverage), you’ll play a key role in ensuring smooth daily café and bar operations while also assisting with events and functions. You will oversee grab-and-go food sales, ensuring our customers have access to fresh, high-quality food and beverages. Additionally, you will be responsible for ordering and stock management of café and bar supplies.
This role is ideal for someone with a strong background in food & beverage service, who can handle high coffee volumes, efficiently manage food & beverage stock, and deliver an exceptional customer experience.
Key Responsibilities:
- High-Quality Coffee Service – Prepare and serve 100+ coffees per day while ensuring consistency and efficiency.
- Grab-and-Go Food Sales – Manage and promote quick-service food offerings, ensuring fresh, high-quality grab-and-go options are readily available.
- Ordering & Stock Management – Oversee café and bar ordering, stock levels, and supplier coordination to maintain smooth operations.
- Food & Beverage Service – Work across the café and bar, assisting with orders, POS transactions, and general service.
- Event & Function Support – Assist in hosting and executing functions & events, ensuring seamless food and beverage service.
- Customer Engagement – Build strong relationships with customers, delivering a welcoming and positive experience.
- Sales & Promotions – Actively promote and upsell food, beverages, and special event offerings.
Compliance & Hygiene – Ensure all health, safety, and food handling procedures are followed.
What We’re Looking For
- Hospitality Experience – Minimum 3 years in food & beverage service, ideally in a high-volume coffee or café setting.
- Fast-Paced & Efficient – Ability to handle high coffee volumes while maintaining quality and speed.
- Strong Sales Focus – Passion for grab-and-go food sales and ability to drive revenue through customer engagement.
- Ordering & Stock Management – Experience in ordering, stock control, and supplier management for café and bar operations.
- Multitasking & Teamwork – Ability to balance coffee service, food prep, and event support while working collaboratively with the team.
- Availability – Must be available Thursday – Sunday (30-32 hours per week).
- Current RSA (Responsible Service of Alcohol) – Required or willing to obtain.
Why Join Yarra Bend Golf?
🌟 Work in a stunning parkland setting – Just 10 minutes from the city.
🌟 Varied & dynamic role – Work across coffee service, grab-and-go sales, and event execution.
🌟 Opportunities for growth – Develop your skills in food & beverage and hospitality management.
🌟 Supportive & fun team – Be part of a welcoming and energetic work environment.
How to Apply
- Send your resume & cover letter to Nick at [email protected].
- Applications close soon—don’t miss your chance to be part of Melbourne’s premier public golf destination!
About yarra bend golf holdings pty ltd
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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