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The City of Gold Coast is committed to fostering an exceptional workplace culture that prioritises employee well-being, professional development, and work-life balance. Join our progressive organisation and be part of a passionate workforce of forward-thinkers, united by a shared purpose – together we enhance the Gold Coast way of life.

Come on this thrilling journey of transformation and growth, where your passion, skills, and ideas can create a lasting legacy for generations to come. Unlock your full potential amidst an environment that encourages innovation, fosters creativity, and celebrates diversity. Together, let's shape this city into an even more remarkable place to live, work, and play - join the City of Gold Coast today.

About the role

The Coordinator Tree Maintenance is responsible for managing the City’s tree maintenance programs and processes, including budgets, staff and contractors.

How you’ll make a difference

You will oversee all the operations related to tree maintenance for the City to ensure that we provide the agreed level of service in accordance with the City’s objectives:

• Work with the Asset Custodian for trees, to provide recommendations and allocate resources that ensure the level of customer service consistently meets service level agreements and other documented standards.
• Support the development of accurate Reactive & Juvenile tree maintenance work orders.
• Perform in the capacity of Superintendent’s Representative for contracts where required and review SAP tree contactors’ allocated work tasking.
• Assess and action tree removal work applications in consultation with the City Arborist and in accordance with Council’s relevant policies.
• Understand risks to business outcomes and take appropriate action to limit adverse impacts.
• Apply commercial concepts to the tree maintenance section, including managing budgets, and evaluating and measuring processes to ensure efficiency.
• Manage staff, fleet, plant and materials, as well as procedures to maximise outcomes in terms of quality and productivity.
• Lead and demonstrate customer-centric behaviour, ensuring a positive customer experience, through effective communication with Supervisors, field staff, contractors, customer contact, asset custodians, Coordinators, and other personnel.

For more details on the roles and responsibilities please refer to the attached Position Brief.

What you’ll bring

• Diploma in Arboriculture
• Diploma in Leadership and Management or equivalent experience
• C Class Driver’s Licence
• General Construction Induction White Card
• Leadership skills that inspire a high-performing team to align with the vision of the City.
• Strong stakeholder engagement and communication skills.

What’s in it for you?

Work-life balance is more than just a concept at the City of Gold Coast - it's a way of life. With a range wellness programs, and career development opportunities, you'll find the support you need to thrive both professionally and personally. Enjoy a culture that values your well-being as much as your contributions. Enjoy:

• CEO recognition program
• Employee Assistance Program
• Access to 350+ fitness facilities through Fitness Passport for you and your family
• Our number 1 priority is Safety.
• Personal and professional development courses
• Access to 350+ fitness facilities through Fitness Passport
• 4 free confidential counselling sessions a year for you or an immediate family member

Applications Close 23 March 2025