Outbound Senior Appointment Specialist - We are looking for the best people and that is why we are providing a excellent remunerations package, full training and work from home. The salary advertised does not include super and does not include commissions.

Do you consider yourself reliable and an excellent communicator and sales person, then WE WANT YOU.

We keep growing but we are looking for the right person. We have a proven call guide that enables you to understand the needs of a customer. You will have the ability to use your communication and sales skills to excel in a positive and friendly environment with an organisation that is committed to success. You will be a good listener and you can learn information to en part knowledge and answer objection for potential customers.

Our Organisation provides the following:

• Salary + Full benefits plus commissions;
• Internationally recognized award-winning company;
• A proven call flow process;
• Warm leads ongoing from our Database;
• Trained online;
• 4 Full Time Staff- 9.30 to 6 or 10.30 to 7 Monday to Thursday - Friday 9.30am to 4.00pm. 38 hours per week.

We are looking for an Outbound Senior Appointment Specialist who wants to be rewarded in line with their efforts and achievements. The ability to use your communications skills to:

Follow a proven call guide that lets the customer feel comfortable in communicating their financial goals and “pain points”;

• You are very skilled in being able to learn answers written, in our call guide, to overcome customer objections;
• You will have used a CRM or computer based scripting or call guide in previous roles;
• You understand and can demonstrate how you have actively listened to customers to solve their problems in previous roles(in a sales role/appointment setting role not a customer service role);
• Be accountable to learn the product and services we communicate to our potential customers;
• We have a 9 point certification which you will need to achieve to ensure you are successful in the role.

You will be fluent in English and understand the skills required to communicate over the phone and follow a call guide. You must be able to build trust with our customers using our call guide which demonstrates active listening and enables you to help a customer find the right solution for their financial situation.

Challenging and fun, these positions are suited to career-orientated, financially driven, and ambitious people that thrive in a positive and friendly environment and who want to join a company that prides itself on training, developing, and working with professional salespeople. You will be happy to work work from home and be self motivated.

You will be calling clients who have been initially qualified and your role is to identify how we can best assist them and arrange an appointment for an independent specialist to sit with them using our proven Call Guide.

We are ONLY considering candidates who are:-

Please read the job requirements;

• You MUST have a proven record and demonstrate that you have worked in outbound sales or appointment setting role and demonstrated that you can follow a call guide and direction(note this does not include an inbound role which involves outbound customer calls);
• You will be self-driven and able to work unsupervised;
• You must be Reliable and demonstrate a good track record with your other roles;
• Confident in their ability;
• Hard-working during the work hours;
• Enjoy communicating over the phone;
• Mature minded;
• Able to learn and follow a successful Call Guide process and you will be able to demonstrate this during the interview process;
• You will have had a minimum of 8 years in the workforce.
  

PLEASE Note if you do not have these minimum requirements, you will not be considered for the role.

Remuneration and rewards

No other similar industry role offers this type of remuneration. We want to attract the best people who want to work with a company that is recognised as the best in its field. You are working with an ethical company that has developed a service that helps its customers achieve financial freedom.

You will have the freedom to work from home using our web-based software all you will need is the internet and a home office set up to be able to work with us. You need to be based in Australia.

You will consider yourself the best at what you do and you are always wanting to be better. You want to work with the company that is considered the best at what they do. You want to be rewarded for your efforts and want to be paid well for the efforts you put into your role.
• Achievable and realistic KPI’s;
• Expected OTE $154,00;

These types of roles do not come up often so if you fit the criteria, please apply through Seek in the first instance.

Regards,

The iCustomer Talent Team