CASUAL MARKET RESEARCH INTERVIEWER
EDITH COWAN UNIVERSITY SURVERY RESEARCH CENTRE
SCHOOL OF MEDICAL AND HEALTH SCIENCES
JOONDALUP CAMPUS
CASUAL – FROM $37.80 PER HOUR

Overview
The ECU Survey Research Centre, located on ECU’s Joondalup Campus, specialises in high quality data collection by conducting outbound telephone surveys for various clients and their research objectives. Our Centre has state-of-the-art technology to conduct outbound telephone surveys, with staff trained in general research methods.

The ECU SRC is looking to appoint outbound casual Market Research Interviewers who possess the following attributes:

• Previous experience in a call centre environment collecting data is desirable.
• MUST be available to do shift work at least 3-4 shifts per week between Mon – Friday from 2pm/4pm-6pm/8pm on weeknights and one weekend shift (either Saturday/Sunday) between the hours of 10-2pm/3pm.
• Good communication skills and excellent phone manner.
• Proficient general computer and good typing skills.
• High level of proficiency in electronically recording data efficiently accurately.
• MUST be able to follow script accurately as prescribed by researchers.
• MUST be reliable to attend shifts as booked to complete projects in required deadlines.

In addition, you will be required to attain Police Clearance.

Please send resume by close of business 16 March 2025. Short listed candidates will be contacted via a telephone interview. You will need to be available to commence work on 31 March 2025 and provide shifts from this date.

You MUST be available for a minimum of 3 shifts a week, however 4 would be preferable – at least 2-3 in the evenings (Mon-Fri) and 1 weekend day shift. Evening shifts are mostly between 2pm/3pm-6pm/8pm and weekend shifts between 10am and 3pm. Shifts can generally range from 3 to 5hrs.

Successful candidates should be able to clearly demonstrate personal attributes that are congruent with the University’s values of Integrity, Respect, Rational inquiry, Personal excellence and Courage.

Benefits & Remuneration
Attractive casual rates apply plus 11.5% University superannuation contribution.

ECU has an award-winning Health and Wellness Program and an extensive range of staff benefits across entertainment, financial, health, travel and consumer goods and services.

For information on the benefits of working at ECU, please visit our website Employment Opportunities.

Interested candidates are encouraged to visit our website for more information:

http://surveyresearchcentre.ecu.edu.au.

How to apply
To be considered for this position, applicants should upload their resume, together with a covering letter addressing the above attributes.

Closing date
Applications will close on 16 March 2025 at 11.30pm (AWST). Previous applicants need not apply.

PLEASE NOTE: APPLICATIONS WILL ONLY BE ACCEPTED TO FILL THIS POSITION FROM CANDIDATES WHO HAVE THE RELEVANT WORKING RIGHTS.

ECU is a diverse and inclusive workplace reflecting the differences in society. Specific strategies and initiatives are in place to address underrepresentation of specific groups. Applications are encouraged from suitably qualified people from all backgrounds. Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

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