About the business

Wallis Social Research is a Melbourne based research agency. We work with some of the largest and well-known government organisations in Australia.

Wallis has built its reputation by being dedicated to our clients and ensuring they receive the reliable information they need to make important policy informing decisions. Our clients expect, and we deliver, quality research with integrity.

About the role

Wallis is looking for social research telephone interviewers, to be employed on a casual basis, for day, evening and weekend work. No selling is involved in the position, purely research calls paid on an hourly basis as per the ADIA Agreement.

This is a short-term role and runs for 10-12 weeks from early March.

The successful applicants will be able to commit to a minimum of 12 hours per week (3 shifts) from Monday to Saturday and be paid an attractive hourly rate of $34.86 once training is completed.

Benefits and perks

Attractive hourly rate of $34.86 per hour once training is completed.

In addition you will be paid a work-from-home allowance of 80c per hour, making your effective hourly rate $35.66.

Opt-in shift roster that allows you to nominate your availability for shifts.

Requirement for remote work

The role is remote and applicants must have access to the following equipment:

• Personal computer/laptop
• Mobile smartphone (iOS v10+ or Android v7+)
• Fast internet connection (NBN)
• Suitable workspace (desk and chair)
• Earphones with microphone to connect to phone

Skills and experience

Applicants will have Market or Social Research telephone experience or previous call center experience. Those with Market or Social Research business to business experience will be given preference.

Fluency in a second language, will be highly regarded.

*Paid training will be provided for successful applicants who do not possess the ISO 20252 CATI (telephone interviewing) accreditation.

You must possess the following skills and attributes:

• Excellent communication skills
• Engaging, professional telephone manner
• Fine attention to detail
• Good computer skills
• High personal integrity, discipline, and reliability.

*Training will not be paid if the minimum number of required shifts are not subsequently completed.

All applications must be submitted through the Seek platform. Do not email your application.

If you would like to know more about Wallis Social Research please visit - wallis.social or if you have questions about the role, please submit them to [email protected].