First and foremost we hire people over skills, so if you're a team-player with a great attitude and high energy then keep reading.

ABOUT US:

Ringers Western is a fast-growing Australian eCommerce, founder-led, rural lifestyle apparel and footwear brand. From its inception on a cattle station in the Kimberley, Western Australia, the brand has developed into a regional workwear / rural-inspired apparel and footwear lifestyle brand. Providing quality clothing and accessories with an authentic style, the Ringers Western following is growing each day, with over 600k+ followers on social media platforms and more than 800k+ active customer base.

We offer products that represent the iconic symbols of ringers and cowboys, catering to all hardworking Australians seeking reliable and quality apparel. With a commitment to design and quality, Ringers Western has quickly made a strong presence in the market.

ABOUT YOU:

The IT & Systems Analyst will be responsible for analysing, optimising, and supporting IT systems, infrastructure, applications, data and business processes within Ringers Western. Under the supervision of the IT & Systems Manager, this role will work closely with cross-functional teams to identify technology-driven solutions that improve efficiency, scalability, and user experience. This role is ideal for an individual eager to learn and grow their IT and business analysis skills, with opportunities to take on increased responsibilities over time.

KEY RESPONSIBILITIES:

Business Analysis & Process Improvement

• Gather and document business requirements, workflows, and system needs.
• Analyse current business processes and identify areas for improvement through technology.
• Work with stakeholders to design and implement optimised workflows and IT solutions.
• Facilitate communication between business and technical teams to ensure alignment.

IT Support & Systems Administration

• Provide first-line IT support for internal users, troubleshooting software, hardware, and network issues.
• Facilitate the IT requirements for staff onboarding/off-boarding and transfer of roles
• Assist in the administration of enterprise systems such as ERP, POS, CRM, and e-commerce platforms.
• Support integration of third-party applications and automation tools.
• Support the maintenance and security of IT systems in line with business needs.

Project Management & Implementation

• Assist in the planning and execution of IT-related projects, including new system implementations and upgrades.
• Collaborate with external vendors, ensuring project deliverables meet business needs.
• Conduct user training and provide documentation for new systems or features.

Data & Reporting

• Extract and analyse data from business systems to support decision-making.
• Develop and maintain reports and dashboards to monitor key performance metrics.
• Ensure data integrity and security in IT systems.

SKILLS AND EXPERIENCE:

Essential

• Strong analytical and problem-solving skills with excellent attention to detail.
• Proficiency in troubleshooting and supporting various IT systems, including ERP, POS, and WMS.
• Strong communication skills, with the ability to bridge technical teams and business users.
• Basic experience in testing software solutions to ensure functionality and identify issues.

Highly Regarded

• Experience in retail, e-commerce, or supply chain environments.
• Familiarity with platforms such as Shopify, NetSuite, or similar business systems.
• Advanced Excel skills, including data extraction, analysis, and manipulation.
• Proven ability to identify and improve business processes through technology.
• Experience assisting with IT system implementations or integrations.
• Experience testing

WHAT WE OFFER:

• Competitive salary and benefits package.
• Opportunity to work with a passionate and dynamic team.
• A host of team perks, partner discounts and acces
• s to exclusive partnerships and events.