About the business

Kennigo Hotel Brisbane is nestled in the leafy streets of Spring Hill, just a stone’s throw from the Brisbane CBD and close to Fortitude Valley Nightlife District. Close to Public Transport!

Kennigo Hotel is part of EVT, Australia’s premier entertainment, hospitality and leisure company. We are a proud Australian company with over 100 years of operation within the Entertainment and Hospitality sectors in Australia and New Zealand. With more than 70 hotels, 150 cinemas, and 8000 staff, EVT includes brands such as EVENT Cinemas, BCC Cinemas, Rydges Hotels & Resorts, QT Hotels & Resorts, The State Theatre, Thredbo Alpine Resort, Atura Hotels and Edge Digital Technology.

About the role

We are on the hunt for talented Guest Services Agents who possess that little special something and want to be a part of a great team!

Key responsibilities;

• Guest Service Agent where you will based on the front desk welcoming and fare welling our guests during check in and check out of the hotel
• Permanent Part-Time position
• Shift work to suit a flexible lifestyle
• Receiving & processing reservations for all hotel facets
• Auditing and reconciling
• Meeting/greeting all guests & answering the telephone
• Offering & promoting products/services to guests/potential guests
• Reservations
• Attending to guest requests
• In-Room dining delivery to guest rooms
• Undertaking general clerical, cleaning & administrative duties.

Benefits & perks

• Incredible team member discounts from your first day on-the-job.
• 50% off stays at EVT hotels – Rydges, QT, Atura, JUCY Snooze and more.
• 50% off food & beverage
• $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
• Awesome winter and summer savings and discounts at Thredbo.
• Rapid career growth opportunities through our EVT network.
• Local community involvement, volunteering and charitable giving.
• Australia and NZ’s largest and most diverse experiences company.

Skills & experience

• 07:00-15:00 | 15:00-23:00 | 11:00-19:00 | 17:00 - 21:00 for Front Office

• Be guest obsessed and continually look for ways to add value to our customer experience and prioritizing our guests needs as this is our every day business goals
• A self-starter with the ability to work unsupervised
• Enjoy working a flexible roster including shift work, mornings, afternoons/evenings, weekends, and public holidays.
• Able to work shift work where the rostered shift times are;
• Your true passion is hotels, where you would have worked before in either a 4/5 star establishment with either Opera Property Management System being a core skill
• Warm, friendly, engaging & positive personality
• Superb organisational skills & attention to detail
• Exemplary communication & interpersonal skills
• Immaculate personal presentation
• Excellent time management skills & ability to multi task in a busy environment
• Ability to work autonomously & as part of a cohesive team
• Efficient, reliable, takes initiative & displays strong problem solving skills
• Experience with property management systems & point of sale is desirable.
• Be impeccably groomed with a smile that lights up the room!
• Hold a current RSA and First Aid Certificate is preferred

If you’re interested in keeping up to date with all available positions at EVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts here https://www.evt.com/elevate/careers/.