We are looking for mulitple energetic Traininee and experienced Collections Officers to join our Sydney CBD based team. This is an exciting opportunity to be apart of a rapidly expanding business with fantastic opportunities for career advancement. Extensive training and support will be provided to help you hit your career goals!

Your responsibilities as a Collections Officer include:

• Building strong relationships with key customers to assist them in finding a pathway out of debt
• Make outbound/inbound calls and emails
• Manage and take ownership of accounts
• Locate skipped customers utilising our search engines
• Utilise respectful communication to build rapport with customers to negotiate the payment of outstanding accounts

What’s on Offer?

• Full time Permanent position
• Great Sydney CBD Location
• Fantastic bonuses and incentives
• Continuous support and ON THE JOB TRAINING!!
• Excellent opportunities for career advancement!

About you:

• Clear and confident communicator
• NO COLLECTION EXPERIENCE REQUIRED!
• Experience dealing with customers in a contact centre or customer facing role
• Excellent time management skills
• Experienced collectors with Legal Process experience will be highly regarded
• Ability to build good rapport with customers
• Experience in working towards KPI’s and achieving targets in a team environment
• Quick learner
• Committed and proactive approach

If this sounds like a career opportunity you would like to pursue, please apply and HR will contact you shortly.