Ace Hotel Sydney is our first-ever spot in Australia, set in the verve of Surry Hills. Inspired by the neighborhood’s vibrant rhythm, Ace Sydney is home to a bustling public Lobby alive nearly nightly with DJs and performers, a rebellious art program and sunken lounge just off the Lobby bar. We’ve also got three distinct restaurants led by award-winning culinary pros, including our 18th-floor restaurant-and-bar Kiln; our oasis for fresh, seasonal fare called LOAM; and a day-to-night laneway cafe, Good Chemistry. Now all we need is you.

Check us out;

• https://acehotel.com/sydney/
• Gourmet Traveller Annual Restaurant Guide: NSW Top 25 (https://www.gourmettraveller.com.au/restaurant-reviews/kiln-surry-hills-review-21269/)
• https://www.travelandleisure.com/best-new-hotels-2023-7373061

Perks

Joining our team means more than just working at one of Sydney's iconic award-winning venues. It's about becoming a key player in a community-driven, creative, and original team…plus you’ll get the chance to work with interesting individuals from all walks of life.

And that's not all, enjoy attractive staff benefits, including:

• Attractive compensation structure with benefits from parking to health & wellness.
• Generous F&B Discounts: 50% discount for you and your friends across all Ace Sydney food & beverage outlets (Kiln, Lobby, Loam, Good Chemistry) & most global Ace Hotel locations.
• Global Room Rate Discounts: Benefit from exclusive discounts at most Ace accommodations worldwide for you, your friends & family.
• Retail Perks: Access special discounts on Ace retail products.
• Community volunteer leave.
• Various programs and events for Reward and Recognition, prioritising Health and Wellbeing, including superior Employee Assistance Programs (EAP)

About the Role

Ace Hotel Sydney is seeking a dynamic and experienced leader to oversee our Food & Beverage Operations department. In this role, you will be responsible for driving revenue across all F&B outlets, ensuring exceptional service standards, and maintaining profitability through effective cost management. Working closely with the General Manager, and outlet managers, you will play a key role in shaping the overall F&B experience. From refining service operations to monitoring payroll and exceeding forecasted targets, your leadership will be instrumental in maintaining a high-performing and guest-focused environment.

Beyond operations, you will also oversee beverage programs, supplier partnerships, and inventory control, ensuring our product offerings align with Ace Hotel Sydney’s brand and values. You will collaborate with marketing and sales teams to develop promotions, enhance guest engagement, and maximise revenue opportunities. Additionally, this role requires strong financial acumen to manage budgets, analyse sales reports, and implement strategies that optimise cost efficiency. With a hands-on approach and a commitment to continuous improvement, you will elevate the overall guest experience and set new standards for excellence in hospitality.

About You

You are a results-driven hospitality professional with a passion for food, and beverage, and delivering memorable guest experiences. With a strong background in F&B leadership, you have the ability to inspire and develop teams, ensuring that service excellence is at the core of operations. You thrive in a fast-paced environment, balancing operational oversight with strategic planning to meet and exceed business goals. Your ability to foster a positive and motivated team culture sets you apart, and you are committed to training, mentoring, and guiding staff to perform at their best.

In addition to leadership, you have a deep understanding of cost control, compliance, and industry regulations. Your experience with budgeting, forecasting, and payroll management allows you to make informed decisions that support the hotel's financial objectives. A strong knowledge of beverage programs, supplier negotiations, and stock management is essential, along with the ability to collaborate with cross-functional teams. Holding a valid RSA and Food Handler’s certificate, you are ready to take on a role where your expertise, creativity, and strategic mindset will help shape the future of Ace Hotel Sydney’s F&B offerings.

Ace Hotel acknowledges the Gadigal people of the Eora Nation, the Traditional Custodians of this land. As one of the oldest living cultures on earth, we celebrate their age-old connections to Country along with the knowledge, determination, patience and generosity of all First Nations people. Past, present and future, this is Aboriginal land.