Pan Pacific Hotels Group has over 50 Hotels, Resorts and Serviced Suites worldwide. Our guests and our team are at the heart of everything we do. In Australia, Pan Pacific Hotels Group operates 6 Hotels including PARKROYAL Darling Harbour, conveniently located in the Sydney CBD. The Hotel features 341 guest accommodation rooms, 7 meeting spaces, our Barkers Restaurant and ABODE Bistro Bar. PARKROYAL Darling Harbour is the best choice amongst Sydney Darling Harbour Hotels to develop your career.

We are seeking an experienced Food & Beverage Banquets Supervisor to join our team. This role will report to the Food & Beverage Manager and is responsible for overseeing daily operations, ensuring a high standard of customer service, and supporting the team in delivering an exceptional experience.

This is a great opportunity to work within a strong, collaborative team and develop your career in a supportive and fun environment.

Benefits

• Attractive salary package
• Discounted car parking
• Hotel discounts through our Global Alliance Program - Discovery
• 50% off food and beverages at the Hotel’s restaurant, ABODE Bistro Bar
• Discounted accommodation with Pan Pacific Hotels Group properties, worldwide
• Ongoing learning and development through our learning experience platform
• Complimentary hot meal whilst on shift
• Dedicated Employee Assistance Program and discounted BUPA Health Cover
• Reward and Recognition Program

The successful candidate will:

• Set up and prepare outlets for service.
• Supervise and coordinate F&B staff to ensure smooth service operations
• Train staff on food & beverage service procedures and standards.
• Co-ordinate with the meetings & events team and organiser (guest) on details.
• Work closely with the kitchen team to ensure seamless service.
• Handle customer complaints professionally and efficiently, raising with your manager, if necessary
• Supervise cash handling and banking procedures
• Perform opening and closing duties and other duties as and when required.
• Assist with inventory management, stock control, and ordering supplies.

Ideally you will have:

• Ability to train associates to the expected standard
• Confidence in leading a team
• Experience in the Food & Beverage department, preferably within the Hotel / Hospitality industry
• Flexibility to work various shifts on a rotating roster including weekends and holidays
• RSA essential

Everything we do at PARKROYAL Hotels & Resorts, that can be seen by our guests and behind the scenes, is from the high-quality service that our people provide. We are proud to be an equal opportunity employer, enabling you to feel empowered to realise your full potential. We find joy in ensuring that the best in us, brings out the best in you.

If you share our values, are passionate about driving a strong culture of success, and are seeking to develop your career within a rapidly growing international Hotel brand, then APPLY NOW. If you would like to find out more about what Pan Pacific Hotels Group has to offer, follow the link to our page www.panpacific.com