Service Coordinator/Administration
Sci-Blue Integrated Systems
Posted 18 days ago
Sci-Blue is an Australian owned and operated specialist electronics integration company, based in Murarrie Brisbane. We are committed to providing highly specialised solutions to Government, Health, Corporate and High-End Retail chains throughout Australia and New Zealand.
The company commenced in 2005 and has offices in Sydney and Melbourne also.
POSITION:
At Sci-Blue we pride ourselves on the delivery of outstanding customer service. We are looking for a dynamic individual to join our team with a proven track record of scheduling and coordinating technicians, to deliver the highest quality of service to our customers. This is a demanding role which requires good time management skills. You will need the ability to work well under pressure and enjoy the challenge that a busy service department can bring.
This is a full time ‘on site’ position.
DUTIES:
- Being the first point of contact for our customers
- Answer phone and log jobs (most jobs come via email)
- Accurate data entry into SimPRO software
- All tasks associated with logging jobs, scheduling technicians, ordering equipment and invoicing customers
- Support for all staff especially technicians
- Maintain detailed records of all service and installation work
- Liaise with customers
- Adhere to our policies and proceedures
- Manage communication between customers and technicians
- Coordinate subcontractors
- Book flights and accommodation
- Directly report to the managers
QUALIFICATIONS & EXPERIENCE
At least 2 years in a customer service role
Knowledge of the security industry a great benefit
Proficient in SimPRO favourable
Good time management skills
Can handle a busy environment
Work in a team environment
Accurate data entry
Liaise with customers
Proficient in microsoft products
Salary is based on experience. If you think this is the job for you, please send your resume to [email protected].
About Sci-Blue Integrated Systems
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
More Jobs
Service Coordinator
WOW Recruitment
Administration and customer service officer -
Randstad Professionals
Service Support and Scheduling Assistant
H People
Customer Service / Administration Assistant
Central Coast Logistics
Customer Service Administrator
Mrbodykits
Service Coordinator
People2people - Brisbane
Browse Jobs
by State
by Classification