About Unichi

Unichi’s vision is to empower women, every step of the way. This has driven Unichi from the very beginning.In 2015, Unichi was created as an Australian beauty and healthcare brand that tailored for urban women around the world. In everything we do, we strive to help our customers value and express their unique, authentic selves. We believe this same ethos is embodied in every product we sell. With passion and painstaking care, we have assembled a boutique, Australian range of health essentials that is truly like no other.Specializing in Emotional Wellbeing Supplements, Beauty Supplements, and Vitamin Gummies, our products meet Australia’s stringent TGA and international GMP standards. We’ve sold over 10 million bottles of gummies since its launch in 2019, driven by rapid growth and recognition of cunsumers across global markets.

About the Role

This position is responsible for managing various administrative tasks related to sales activities, maintaining accurate records, and facilitating effective communication within the sales department and with external clients.

The responsibilities include but are not limited to:

Sales Operations Support

1. Assist the sales team in preparing sales proposals, quotes, and contracts. Ensure all documentation is accurate, complete, and compliant with company policies and legal requirements.
2. Respond to customer inquiries regarding orders, products, and services in a timely and professional manner. Escalate complex issues to the appropriate sales representatives or managers for resolution.

Client Communication

1. Assist in building and maintaining good relationships with existing customers through follow-up emails and organizing customer visits.
2. Develop and follow potential clients by emails and client visiting.

Data Analysis

1. Collect, analyze, and report on sales data on a regular basis. Use data analysis tools to identify areas for improvement and provide insights to the sales team and management.
2. Track conversion rates and customer acquisition costs to optimize sales workflows

About You

1. Bachelor's degree in Business Administration, Marketing, or a related field is preferred.
2. At least 1 year of experience in sales administration or a similar role. Experience in FMCG industry is a plus.
3. Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
4. Strong organizational and multitasking skills with the ability to prioritize tasks and meet deadlines in a fast-paced sales environment.
5. Detail-oriented with a high level of accuracy in data entry and record-keeping.
6. Problem-solving skills, a strong sense of responsibility and the ability to work independently as well as in a team environment.