We are seeking an experienced and highly motivated Practice Manager to join our dynamic team at an established Allied Health clinic located in beautiful Noosaville, Queensland. This is a part-time role offering flexibility in hours, providing the opportunity to work in a supportive team environment. You will play a crucial role in ensuring the smooth operation of the clinic, while also contributing to a positive and welcoming atmosphere for our patients and staff.

Key Responsibilities:

Client & Communication Management:

• Receiving calls and emails, directing them to the appropriate person as needed.
• Greeting children and families visiting the clinic for services.
• Liaising with clients, doctors, teachers, and plan managers to ensure seamless communication.

Clinic Administration & Coordination:

• Managing clinicians’ diaries and booking appointments.
• Processing client payments and managing payment plans.
• Typing letters to doctors, teachers, plan managers, and clients.
• Scanning, photocopying, and maintaining general filing duties.
• Managing office supplies, including stationery and equipment.
• Performing cleaning duties when required to maintain a tidy office.

Finance & Payroll:

• Handling payroll management via QuickBooks.
• Following up on invoices and debt collection.
• Preparing invoices and bank statements for BAS, liaising with our bookkeeper regularly to ensure everything is in order for BAS lodgment.

Staff Management:

• Onboarding new staff, ensuring all required documents, registrations, and NDIS screeners are completed, and setting up necessary accounts and electronic files.
• Managing staff leave systems, approving leave requests, and coordinating sick and annual leave.
• Organising professional development and training opportunities for staff, including booking, payment, and ticketing.
• Reviewing staff KPIs quarterly and providing feedback.
• Addressing staff concerns or disputes and providing resolutions.

Clinic Operations & Maintenance:

• Coordinating office maintenance such as repairs, furniture ordering, and handling flat-pack assembly.
• Overseeing room allocation for clinicians.
• Ensuring school observations and community appointments are well coordinated with all necessary documentation and consent in place.

Website & Recruitment:

• Updating the company website, including staff profiles, policies, and fees.
• Advertising job openings and managing recruitment ads on Seek.
• Liaising with recruitment agents about job vacancies.

Other Duties:

• Coordinating the fortnightly professional development lunch for the team.
• Ensuring all relevant training is completed prior to client appointments.
• Weekly meetings with the business leadership team (i.e., owners and general manager (allied health)) to ensure the smooth running of operations.
• Regular meetings with the general manager (allied health) for day-to-day management of the clinic and staff.

What We Offer:

• Flexible Hours: This role is full-time OR part-time, with hours that can be negotiated to suit your lifestyle. You’ll have the flexibility to work in the clinic while also having the option to work from home one day per week.
• Supportive Team Environment: Work alongside a passionate and friendly team of professionals.
• Professional Development: We believe in continuous learning and offer regular opportunities for growth and training.
• Bonus Incentives: Enjoy performance-based bonuses as part of our incentive program on a quarterly basis.
• Stunning Location: Enjoy working in the scenic Noosaville area, with its vibrant community, beautiful beaches, and relaxed atmosphere.

About You:

We are looking for someone who is organized, proactive, and a great communicator. You’ll have experience in office management, ideally within a health or medical setting, and a strong understanding of payroll and finance management systems like QuickBooks. A calm, solution-focused attitude will be essential for dealing with both clients and staff concerns.

If you’re ready to contribute to a thriving healthcare practice and enjoy working in a rewarding, supportive environment, we’d love to hear from you!

Apply Now:

Send your resume and cover letter to [Insert email address], outlining your experience and why you’d be a great fit for our team.