• Information Technology Services - Enterprise Technology
• Full-time, permanent position
• Base salary will be in the range $113,377 - $127,112 + 17% Superannuation (HEW Level 8)
• Based at our vibrant St Lucia campus

About This Opportunity

The Senior Business System Analyst undertakes business analysis activities to identify, define and convert business requirements into strategic system designs for large ERP systems at the University of Queensland, considering the wider enterprise applications portfolio. The role is a senior escalation point within the team, supporting other team members in delivering services.

Key responsibilities will include:

• Business Analysis and Process Improvement: Collaborate with stakeholders to analyse business processes, identify opportunities for improvement, and translate requirements into system specifications and business cases.
• Project Management and Technical Leadership: Manage significant IT projects, ensure adherence to policies and change management processes, and provide senior technical advice, mentoring, and escalation support for complex issues.
• Design, Testing, and Change Management: Prepare high-level design documentation, support testing activities, and assist with training and change management to ensure successful adoption of system or process changes.
• Service Delivery and Continuous Improvement: Ensure timely resolution of customer issues, promote continuous improvement activities, and maintain expert knowledge of business processes and systems to enhance service delivery.

About UQ

As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

• 26 weeks paid parental leave or 14 weeks paid primary caregiver leave
• 17% superannuation contributions
• 17.5% annual leave loading
• Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight
• Health and wellness discounts - fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
• UQ Study for Staff
• On campus childcare options
• Affordable parking (from just $5.75 a day)
• Salary packaging options

About You

• Qualifications and training equivalent to a postgraduate degree in IT, business or related field, or significant progress towards such qualifications, and extensive relevant experience.
• Significant experience in business analysis and requirements gathering across ERP platforms, with the demonstrated ability to collaborate with stakeholders and peers to gather requirements, conduct analysis, produce solution designs and prioritise delivery, in accordance with agreed service delivery expectations.
• Exceptional analytical and problem-solving skills including the ability to conceptualise, establish and implement new initiatives and innovative solutions within a specified framework.
• Demonstrated ability to design IT solutions within a large ERP platform, undertaking business process modelling, and data and systems documentation in accordance with industry standards.
• Experience working within an agile development environment, and with software development lifecycle methodologies.
• Communication and Leadership: Strong written communication skills for clear user and technical specifications, combined with interpersonal skills to mentor, lead, and collaborate with diverse stakeholders.
• Demonstrated ability to evaluate and provide recommendations on relevant emerging technologies, research, methodologies and best practices and develop and deliver services that utilise best practice and appropriate technology to meet the University's business requirements.
• Experience with Oracle PeopleSoft Applications and the Scrum framework is desirable.

The successful candidate may be required to complete a number of pre-employment checks, including: right to work in Australia, criminal check, education check etc.

You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.

Questions?

For more information about this opportunity, please contact Nathan Tran, Manager Enterprise Support Systems via [email protected]. For application queries, please contact [email protected] stating the job reference number (below) in the subject line.

Want to Apply?

All applicants must upload the following documents in order for your application to be considered:

• Cover letter summarising how your background aligns to the 'About You' section
• Resume

Other Information

UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don't meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.

We know one of our strengths as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. Reach out to [email protected] for accessibility support or adjustments.

Applications close 16 March 2025 at 11.00pm AEST (R-43980). Please note that interviews have been tentatively scheduled for the week commencing March 24.