About the role

The Senior Business Analyst plays a pivotal role in driving business improvement initiatives across the PTA by engaging with stakeholders to identify, document, and define business requirements. The position ensures that business needs are aligned with the PTA's IT strategy, delivering expert advice and insights to support operational objectives. The role involves analysing complex business issues, developing information systems, and facilitating successful outcomes across various business and IT projects. Additionally, the Senior Business Analyst is accountable for creating and maintaining business analysis procedures and standards, ensuring consistent application across the organisation.

A key aspect of this role is stakeholder engagement and change management, where the Senior Business Analyst acts as a bridge between business units and IT teams. The incumbent builds and maintains strong relationships with stakeholders, negotiates outcomes, and provides advice on business impact assessments and change management plans. The role also involves identifying opportunities to leverage technology and data for business improvements, supporting projects from inception to delivery, and staying informed on best practice frameworks and industry trends to drive continuous organisational enhancement.

About You!

To excel in this role, you should possess:

• Proven experience in scoping, assessing, and delivering business requirements and process improvements across complex projects.
• Skilled in both plan-driven (Waterfall) and agile/iterative (SCRUM) approaches, selecting appropriate methods and tools.
• Strong ability to design solutions, conduct feasibility studies, and align IT strategies with business needs.
• Strong leadership skills with the ability to build relationships, present complex information, and produce high-quality technical documentation.
• Proven expertise in problem-solving, strategic analysis, and managing multiple priorities to achieve business outcomes.

About Us

The Public Transport Authority’s (PTA) vision is to be recognised as a leader in providing world-class public transport services and solutions. Our purpose is to provide safe, customer-focused, integrated, and efficient transport services that align with our core values.

At the PTA, we hold five core values dear: safety, respect, recognition, integrity, and sustainability. These values guide everything we do, ensuring a workplace where safety is paramount, respect is fundamental, achievements are celebrated, integrity is unwavering, and sustainability is integral to our mission.

As a fast-growing economy, Western Australia’s public transport system, under the PTA, is recognised as the best in Australia and one of the most efficient, clean, and safe networks globally. Rail transport plays a vital role in our continued success and growth, exemplified by our numerous projects such as METRONET, designed to meet the public’s needs and expectations. Moving millions of people requires the skill and commitment of a talented workforce, and at the PTA, we are dedicated to delivering on our vision and purpose while upholding our values every step of the way.

You can expect.

• Opportunities to grow through personal development and career pathways
• Health and Wellbeing programs including access to a free 24/7 onsite Gym
• Subsidised Corporate Apparel and Spectacles
• Supportive Team Environment
• Opportunity to join our Social Club offering savings and benefits all year round.

There is currently one fixed term opportunity available to 30 June 2026 with the possibility of extensions and/or permanency. Applicants assessed as suitable through this process may be used to fill similar vacancies on a fixed term or permanent basis that may arise within the next 12 months.

The PTA is an equal opportunity employer and encourages people with disability, Aboriginal and Torres Strait Islander people and persons from culturally diverse backgrounds to apply.

Further Information

Please contact Rymal Ishmael on (08) 9326 2880 for specific information about the role.

For more information about the PTA, please visit www.pta.wa.gov.au.

For technical difficulties, please contact the RAMS helpdesk at 1300 733 056 or email [email protected].

How to Apply

Applicants are requested to provide the following:

1. A comprehensive CV with two work related referees.
2. A written application (no more than 3 pages) outlining your experience in the role addressing the Core Competencies, Communication and Interpersonal and Conceptual, Analytical and Problem Solving criteria as per the JDF.

Applicants must apply online, using the ‘Apply’ button at the top of the screen. This will take you to the WA Jobs board www.jobs.wa.gov.au where you will need to follow the instructions listed on the advert. If not directed straight to the position, please key Position Number 35131 in the web search box.

Please note you will be required to complete the PTA Integrity and Qualification Consent Form and an Australian National Police Clearance should you become the recommended applicant through the recruitment process. Adverse outcomes of Integrity reviews and NPC’s will not necessarily disqualify an applicant from the selection process. All PTA positions are subject to ongoing integrity screening. Suitable applicants may also need to undertake a full and comprehensive medical assessment.

Closing Date - 5:00 pm, Friday 28 March 2025