*Please Note- Branch Location: LOGAN & IPSWICH

* Enrolled Nurses and/or Personal Care Workers

*24-hr clients = diverse range of shift times available

Purpose: - Making Lives Better through Happier Ageing®.

We promote positive ageing for people with a disability and our ageing community by helping them stay in their homes for as long as they choose. Our real talent is caring and connecting with them to understand what they love doing most and helping them to do it. We are not just another homecare company completing daily tasks, we are a company that admires people and seeks to make a difference in everything we do. By working at Nurse Next Door, you will be part of a growing team that believes care is in the details.

As a member of the Nurse Next Door team, you understand how to hustle with heart - this is essential! You enjoy working collaboratively but with a high degree of autonomy and thrive by seeing results. You are a self-led leader who takes responsibility for your own actions. You show care by engaging in intentional, compassionate conversations to help others achieve their fullest potential. You are inspired by the idea of being involved with an organisation that is changing the way we deliver home care through our Happier Ageing® philosophy.

As a Nurse Next at Door Nurse, you are passionate about Making Lives Better and:

• Always put clients first
• Are warm and caring
• Think of creative solutions and always find a better way
• Follow through with commitments and build great relationships
• Go above and beyond (even when no one is looking!)

Job Summary:

To provide professional service of a personal care and/or nursing care to clients based on their individual needs/desires via an established documented care plan. Work directly with the client, their families and friends, reporting to the Nurse Next Door Care Designer ensuring continuity of care. Supporting every client in promoting happier ageing, and providing safe client care in accordance with the Australian Aged Care and NDIS standards and Nurse Next Door policies.

Responsibilities:

• Creates Happier Ageing experiences and client focused care in home and community settings
• Delivers on our Brand Promise by owning the client’s experience, ensuring that you do whatever it takes to bring peace of mind to our clients and their families
• Assist clients with activities of daily living: healthy meal preparation, personal care, light housekeeping, errands, companionship, transportation, as required
• Meets safety standards, using equipment safely and accurately
• Provides premium care approach to clients and their family members
• Responds to Care Services Centre (CSC) Team regarding scheduling inquiries and updates within the agreed timelines
• Reviews the care plan prior to all visits, completing records accurately and completing all tasks as requested
• Engages in open communication with your Care Designer when opportunities to elevate your client’s experience and care are identified
• Updates availability and leave requests (as per stated expectations) with HR to ensure continuity of care for your client
• Knowledge and understanding of standard infection control principles
• Clinical assessment and documentation skills
• Prepares, administers, and documents all actions taken specific to prescribed oral, topical, subcutaneous and intramuscular medications.
• Observes, reports and records adverse reactions to medications and/or treatment to the Care Designer.
• Provides direct client care as defined under the scope of nursing practice and using sound judgment and critical thinking.
• Recognises the need for and implements emergency actions in appropriate manner, when indicated.

Key Metrics:

• Attendance & Reliability
• AlayaCare
• NPS Client Score of 10

Availability:

• Flexibility: some weekend and public holiday flexibility is required
• Part time to Full time

Business Relationships:

• Reports to the Care Designer
• Works closely with Care Team

Requirements:

• AHPRA Registration
• Community experience
• Two positive professional references
• Police Check (Unsupervised Access)
• Disability Workers Screener
• Ability to travel independently to client’s visits
• Excellent communication skills, both written and verbal
• Ability to complete e-Learning