We are seeking a customer-focused and organized Indoor Sales Receptionist

to join our team in the stone industry. The ideal candidate will be the

first point of contact for customers, handling inquiries, providing

information about stone products, and supporting the sales team with

administrative tasks. This role requires excellent communication skills,

attention to detail, and a friendly, professional demeanor.

Key Responsibilities:

 Customer Reception:

o Greet and welcome customers in person, over the phone, and via

email, ensuring a positive and professional experience.

o Address customer inquiries regarding stone products, pricing,

and availability.

 Sales Support:

o Assist the sales team in preparing quotations, invoices, and

product presentations.

o Follow up with customers on inquiries, orders, and delivery

status.

o Maintain and update customer records in the sales database.

 Product Knowledge:

o Stay up to date with the company's stone products, including

materials, finishes, and applications.

o Provide accurate information to customers regarding product

features, benefits, and pricing.

 Administrative Duties:

o Manage and organize office documents, including customer

contracts, sales orders, and delivery records.

o Schedule appointments for the sales team and coordinate with

the warehouse for order fulfillment and bookkeeping.

 Team Collaboration:

o Collaborate with the sales, logistics, and warehouse teams to

ensure smooth customer service and timely deliveries.

o Support other departments with administrative tasks as needed.

Qualifications:

 Previous experience in a receptionist or customer service role,

preferably in the stone or construction industry.

 Basic knowledge of sales processes and administrative tasks.

 Strong communication and interpersonal skills.

 Proficiency in using office software (e.g., MS Office, CRM systems).

 Ability to multitask and prioritize in a fast-paced environment.

 A positive and professional attitude.