INVENTORY & SALES ADMINISTRATOR
BAAZ Recruitment
Posted 21 days ago
Position: Full Time
Hours: Mon to Thurs 8.00am - 4:30pm, Fri 8.00am - 2:30pm
Reports to: General Manager
Location: Campbellfield
THE COMPANY
- A leader in the design, import and distribution of high quality internal and external Decor products throughout Australia and NZ
- Strong team culture with a friendly, rewarding, stable and inclusive work environment
- Career prospects with opportunities for progression
- Ongoing training and support
- Diverse work assignments
KEY RESPONSIBILITES:
- Respond to incoming sales enquiries (phone, email & face to face)
- Responsible for ensuring all goods inwards and despatch operations are accurate and processed correctly in Australia and New Zealand (3PL in NZ)
- Investigate and determine the cause of all inventory discrepancies
- Co-ordinate with off-shore and on-shore suppliers, freight forwarders and logistics providers
- Process all sales orders through picking, packing and despatch (Cin7)
- Despatch consignments and monitor for issues
- Analyse stock holding, shipment, and consigning data for improvement opportunities
Inventory Control
- Comply and assist with documenting the company’s inventory management processes and operating procedures
- Schedule and co-ordinate stock takes (rolling and/or annual)
- Control physical and system inventory to ensure stock accuracy
- Thoroughly investigate and propose rectifications for any identified inventory discrepancies
- Work with purchasing departments and freight forwarder to track or follow-up on incoming stock
- Identify and monitor overstocks and/or slow/dead stock to ensure best use of available capital
- Monitor stock levels at NZ 3PL and co-ordinate with purchasing departments to minimise out-of-stock
- Update inventory records as appropriate, to assist with pick/pack and despatch efficiencies
Despatch Operations
- Assist the Despatch Manager to Process all sales orders across all customer categories for out of stock/short supply, picking slips, despatch, and invoicing
- Assist the Despatch Manager in consigning all outgoing shipments according to company procedures and customer requirements
- Control packaging/despatch consumables and requirements to minimise costs
- File/record picking slips and outgoing paperwork as required
- Monitor and analyse outgoing consignment data and supplier invoices to reduce or minimise freight costs
- Ensure company and customer requirements are met and regularly review domestic freight performance with freight provider/s
Customer Service/Sales Support
- Provide exceptional face to face service for pickup, trade, or sample inspections
- Respond to incoming phone or email enquiries from new and existing customers
- Follow-up on despatch and ETA enquiries for all customer categories
- Sales Support
- Administrative support to the sales teams such as stock checks, quotes, and invoice preparation
SKILLS, EXPERIENCE AND ATTRIBUTES:
- Demonstrable experience in inventory and sales administration
- Proficient with Microsoft Outlook, Excel, Word, and Teams
- Expertise in Cin7 inventory management system (or similar)
- Experience with MachShip (or similar consigning system)
- Systematic and process-oriented thinker
- Confident working with existing systems as well as proposing or updating systems and processes
- Strong organisational skills and attention to detail
- Confident communicating with multiple off-site and overseas stakeholders
- Ability to manage multiple tasks
- Strong people skills with a friendly, trustworthy, and reliable disposition
- Capable of working autonomously and in a small on-site team environment
If you have the above skills, thrive on multi-tasking, and remain calm under pressure, this exciting and challenging role may be the right opportunity for you.
Only short-listed applicants will be contacted. Applicants must have Australian Permanent Residency status.
Please email applications to [email protected]
About BAAZ Recruitment
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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