Pramana Medical Centre is seeking an experienced medical receptionist/senior receptionist to join our friendly team.

Pramana Medical Centre is a family run business committed to providing holistic health care to our community. We are a unique practice, committed to investing in the health and wellbeing of our patients and practice team. We are looking for an experienced receptionist to join our admin team on a part-time basis.

Our practice demographics is diverse and our practice is uniquely providing multidisciplinary healthcare to vulnerable communities, we encourage growth and development, and are always looking at new ways to improve the service we deliver. As a part of our reception team you will be provided opportunity to shape the way we do things and oversee unique projects. This position is extremely rare and valuable for anyone seeking a long-term career in medical administration and management.

Starting wage is $30p/h part-time, negotiable based on experience. Immediate start available. Part time hours flexible depending on candidate preference.

Benefits of the role:

• Free parking provided.
• Competitive remuneration based on experience.
• Small supportive environment.
• Flexible hours.
• Support with career development, placement and observations.
• Learn what a holistic multidisciplinary team environment looks like.
• Learning how to deliver culturally appropriate care.
• Work autonomously and opportunity to grow position based on skills and interest.
• Extremely friendly and supportive team.
• Developing practice processes.

Your duties will include:

• Welcoming patients to the practice.
• Managing and coordinating phone calls, walk-ins and arrival of scheduled patients.
• Overseeing the day-to-day operations of the practice.
• Coordinating bookings and managing appointments.
• Processing invoices, bills and payments using EFTPOS and Medicare & insurance claims.
• Providing end-to-end administrative support to ensure smooth operations within the practice.
• Supporting doctors, allied health and specialist with managing their requests.
• Supporting patients with their requests and engagement with the wider healthcare industry.
• Supporting new projects and services within the practice.

Required attributes:

• Excellent communication skills.
• Passion to improve the health of vulnerable populations.
• Strong organisational skills.
• Positive attitude and willingness to learn.
• Ability to work autonomously.
• Seeking a career in health care.
• Experience working as a medical receptionist or similar role

High desirable experience:

• Prior experience and high level of confidence using Best Practice.
• Experience in MBS billing and processing.
• Experience managing a team or supporting junior receptionists.

To apply or for more information email your resume to Kate Fulford, Director Strategy and Clinical Innovation [email protected]