Data Architect

• Employment Type: 7 x Temporary roles until 30 June 2026
• Location: Flexible/hybrid working arrangements available across NSW, with some travel to Sydney metro locations required from time to time (negotiable)
• Grade: Clerk 11/12
• Salary Range: $145,378 - $168,130 p.a. base salary dependent on experience, plus 11.5% superannuation.

Who we are

The Department of Customer Service (DCS) is a service provider and regulator, focusing on delivering first-class customer service, digital transformation, and regulatory reform to create better outcomes for the people of NSW.

Government Technology Platforms (GTP) forms part of Digital NSW and delivers core and common digital capabilities and infrastructure solutions including cross sector leadership across NSW Government underpinned by the Digital Government Strategy.

The opportunity

We are inviting applications for the opportunity of Data Architect for Government Technology Platforms, within Digital NSW as it transforms to become the state's trusted partner to enable accessible and secure digital platforms and services for the citizens and business of NSW.

In this role, you will define, communicate, and implement data and information architecture across a complex portfolio of all-of-government digital platforms, products, and services. You will collaborate within a multidisciplinary team, including solution and systems architects, to ensure alignment with organisational architecture, technical strategy, and the product vision.

Day to Day Responsibilities

• Analyse and model current and future state data architecture, ensuring alignment with business and technical requirements
• Develop and document data models, standards, terminologies, and principles for the target state architecture
• Design and support data migration strategies, including mapping, transformation rules, and API schemas for system integration
• Ensure data consistency across source and target systems, developing rules for seamless data flow
• Collaborate with development teams on diagnosing data-related issues and creating SQL scripts and database procedures

What you will bring to this role

• Extensive experience in database architecture, with expertise in both legacy and emerging data management technologies
• Proven success in developing and executing digital/technology roadmaps and delivering complex, integrated ecosystems
• Strong data modelling and design skills, with the ability to communicate complex data relationships to both technical and business stakeholders
• Knowledge of emerging technologies like AI, predictive analytics, NoSQL databases, and data visualisation
• Strong communication and interpersonal skills, with the ability to explain complex concepts to diverse audiences
• Knowledge of Scaled Agile Framework (SAFe) or TOGAF 8+

Essential requirements

• Tertiary qualifications in appropriate discipline and/or relevant demonstrated working experience
• Appointment and ongoing assignment may be subject to restrictions and the satisfactory participation in mandatory pre-employment and ongoing probity screening, in accordance with relevant Legislation and/ or related policies.

AI Statement

The NSW Government is committed to ensuring the safe, ethical, and responsible deployment of AI across NSW. Please review the NSW Government Generative AI basic guidance here https://www.digital.nsw.gov.au/policy/artificial-intelligence/generative-ai-basic-guidance

GTP embraces the use of AI to enhance productivity and creativity. In the Assignment to Role process, AI tools should be used solely for drafting and planning purposes, final submitted applications need to be your own work and reflective of your personal experience.

To Apply

Click the link to submit your application. Please attach your resume and a cover letter that responds to the two targeted questions in the job ad, demonstrating how your skills and experience align with the role.

• Question 1: Describe a complicated problem you had to address in your job. How did you identify and gain a better understanding of how the issues impacted on the wider business context.
• Question 2: Tell us about a situation where you had to present complex information to someone. How did you ensure that they understood what you were saying?

Salary Grade 11/12, with the base salary for this role starting at $145,378 base plus superannuation

Click Here to access the Role Description.

For enquiries relating to recruitment please contact Esther Dah via Esther.Dah@customerservice.nsw.gov.au.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: Tuesday 11 March 2025 at 9:59am

Careers at Department of Customer Service

A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact Esther.Dah@customerservice.nsw.gov.au or 02 9494 8351.

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process