The Silver Collective is on the lookout for an energetic and driven Multi-Site Retail Manager to join our team on a full-time basis, sharing in our love for jewellery, creativity, and innovation.

Why Join Our Team?

• Generous base salary with incentive schemes
• Allowances including $6,000 Jewellery Allowance per year as well as petrol and phone allowance
• 2 annual additional wellness days
• Work with jewellery everyday in modern and aesthetic boutiques.

An overview of the role:

• Mentor, coach and lead the Retail Team by proactively being accountable for the retail boutiques' performance.
• Analyse store performance and implement strategies to drive revenue growth.
• Identify opportunities to increase foot traffic and customer engagement.
• Manage and coordinate daily operations in 2 locations.
• Lead by example, fostering a high-energy, customer-focused team culture.
• Recruit, train, and mentor team members.
• Ensure consistent staff performance through coaching and development.
• Implement best practices for inventory management, visual merchandising, and store presentation.
• Act as a main point of contact for all retail team members including weekdays/nights and weekends.
• Implement strategies to reduce shrinkage and protect company assets.
• Collaborate with marketing teams to drive in-store promotions and attract new customers.
• Liaise with the Scentre Group Marketing team to promote the brand throughout centres.
• Weekly/Monthy reporting on sales, product performance, team sales and more.
• Support the planning, organisation and execution of retail store openings, pop up events, staff training and other retail employee engagement activities.
• Continual reviews on policies and procedures with ongoing team training.
• Adopt the brand’s family culture and ensure this is translated into boutique teams.
• Rostered days are Tuesday - Saturday.

Requirements:

• Proven experience managing multiple retail locations or high-volume stores.
• Able to lead by example and drive sales by achieving KPI's and budgets.
• A hands-on approach - comfortable working in-store.
• Experience in roster and admin tasks.
• Must be able to travel between boutique locations independently.
• High level of organisation and attention to detail

About Us:

The Silver Collective is an Australian jewellery brand that began as an online brand in 2015 and has since experienced tremendous growth, opening our Westfield Miranda boutique in 2020 and our Westfield Parramatta location in 2022.

The brand is a creative collaboration of mother and daughter duo, Maria and Anastasia in their pursuit to create affordable finer sterling silver jewellery.