Job Title: Operations Coordinator
Location: Keysborough Vic
Job Type: Full-time

Company Overview:
Sun Group Energy PTY LTD is a successful and rapidly growing solar energy company dedicated to delivering sustainable and innovative solutions to our customers. We are seeking a highly motivated Operations Coordinator to join our team and contribute to our continued success.

Job Description:
As an Operations Coordinator, you will play a key role in supporting the operations team and ensuring smooth, efficient processes across various areas of the business. This position will report directly to the Operations Manager and involve a range of responsibilities, including customer communications, compliance management, supplier coordination, stock ordering, and liaising with installers. The ideal candidate will have strong communication skills, excellent computer literacy, and a proactive approach to supporting daily operations.

Key Responsibilities:

• Conduct welcome calls to customers and book installations.
• Manage compliance requirements and ensure adherence to all relevant regulations.
• Communicate effectively with suppliers, ensuring timely orders and deliveries.
• Handle stock ordering and inventory management.
• Coordinate with installers and schedule installations in line with customer needs.
• Provide administrative support to the operations team, including maintaining records and updating systems.
• Assist with resolving customer queries and issues, ensuring customer satisfaction.
• Support the Operations Manager in various day-to-day tasks and projects.

Qualifications:

• Previous experience in operations, customer service, or administration.
• Strong communication skills, both written and verbal.
• Excellent computer skills and proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Detail-oriented and highly organized with the ability to multitask and prioritize.
• Ability to work independently, make decisions, and problem-solve without constant supervision.
• Ability to work both independently and collaboratively within a team.
• A proactive, solutions-oriented mindset and a passion for delivering excellent customer service.
• Experience working with suppliers or handling stock and inventory (preferred).

Benefits:

• Competitive salary.
• Paid time off and holidays.
• Career development opportunities within the growing solar industry.

How to Apply:
If you are an enthusiastic and driven individual with excellent communication and computer skills, we would love to hear from you! Please submit your resume and cover letter.

Sun Group Energy PTY LTD is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.