We are recruiting for a receptionist to join a leading facilities management team. In this role, you'll ensure smooth daily operations, manage maintenance requests, assist with financial processes, and provide exceptional customer service. You'll play a key part in supporting the team and fostering positive relationships with clients, contractors, and suppliers. This is an exciting opportunity to grow in a dynamic environment.

Client Details

Our client is a leading organisation in the facilities management industry, delivering high-quality services that optimise workplace functionality and enhance client satisfaction. With a commitment to sustainability and innovation, they offer tailored solutions to meet the unique requirements of each client.

Description

• Provide comprehensive administrative support to the facilities management team, ensuring smooth daily operations.
• Manage maintenance requests, both reactive and preventative, through internal systems (SI7 and MyBuy).
• Track financial transactions, including invoice processing, budget monitoring, and work order management.
• Oversee the management of meeting rooms, events, and office resources, ensuring seamless setup and service.
• Ensure compliance with health, safety, and environmental policies and contribute to sustainability initiatives.
• Assist with facilities projects, including fit-outs, re locations, and modifications.
• Act as the first point of contact for all AV, print solutions, and general facilities inquiries.
• Monitor the effectiveness of subcontractors and suppliers, ensuring timely and cost-effective service delivery.
• Support the Facility Manager in reporting and tracking key performance indicators (KPIs) and project milestones.

Profile

• Proven experience in a receptionist or administrative role, preferably in facilities management or hospitality.
• Strong customer service ethos with the ability to build and maintain professional relationships.
• Excellent communication skills, both written and verbal.
• Strong organisational skills with the ability to handle multiple tasks and prioritise effectively.
• Proficient in Microsoft Office (Word, Excel, Outlook) and basic financial systems.
• Knowledge of health, safety, and environmental regulations within a workplace setting.

Job Offer

Competitive hourly rate, you'll benefit from the opportunity to work within a dynamic and supportive team environment. Our client offers a rewarding career path, with chances for personal and professional growth. If you're passionate about providing exceptional service and contributing to the efficient operation of facilities, this is a fantastic opportunity to make your mark in the industry.