About Us

Wesley Mission Queensland is a not-for-profit community service provider that offers community support, mental health and disability services, aged and palliative care, and retirement living across Queensland. We have a long and proud history of supporting people in need and live by our values of Innovation, Hope, Integrity, Compassion, Justice, Empowerment and Respect.

We strive to be a welcoming, caring and inclusive community that celebrates diversity and supports employees of all backgrounds and faiths. People with passion, connected by hope for a more compassionate, just and inclusive society is our story. Join us and be part of a story you'll love to tell.

About the Role

You will be responsible for the preparation of rostering and scheduling to meet the staffing requirements of Community Aged Care on a daily and a cyclical roster. You will use your excellent planning and organisational skills to ensure staffing needs are aligned to meeting the resident's necessities and organisational goals.

Key Role Accountabilities:

• Responsible for planning, effective coordination and communication is done prior to final presentation of rosters to all stakeholders in a timely manner and in accordance with sound rostering principles, WMQ policies such as Sick Leave and Annual Leave and applicable Enterprise Agreements.
• Provide ongoing and active support and assistance to the Managers in filling in shifts in cases of any last-minute changes due to the non-availability of staff due to emergencies and or sick leave
• Ensure that all preapproved leave provided by the Managers have coverage with staff and ensuring appropriate staffing levels are always met.
• Ensure effective communication is carried out with all relevant stakeholders whilst maintaining a high-level discretion and confidentiality through staff interactions.
• Ensuring updated records are kept and maintained and accurate data entry is made into rostering systems and as per the requirements of the Pay Office and to meet business and payroll deadlines
• Ensure real time data is reflective of currency of rosters to shifts allocated and all exceptions are duly verified and submitted to Pay Office in a timely manner.
• Ability to complete system reports to aid in both functional efficiencies and operations and as directed by the Team Leader.
• Escalate any ongoing specific staffing trends and deficiencies to the relevant Managers to manage and mitigate any risks in timely manner.
• Ensure all communication and interaction with staff is respectful, empathetic and aligned to WMQ values.
• Undertake any other duties as directed by the Manager including the participation in projects as directed by the Manager.

What makes a difference for us:

• Demonstrated ability to coordinate rosters with minimal supervision and working collaboratively as part of a multi- disciplinary team.
• Demonstrated knowledge and experience working within Residential Aged Care, Health Care, Community Services or Disability services would be preferred
• High level time management, multitasking problem solving and organisational skills.
• High level interpersonal, written and verbal communication skills.

Why Join Us

We value diversity, strive for inclusion, and come together to walk alongside those in need to provide hope and compassion. We are committed to working collaboratively to help you grow, support your wellbeing, and enable you to be your true self each day aligned to our mission and values. Along the journey, we will encourage you to find your story.

We offer our team members:

• Support from our Employee Wellbeing Program – we are recognised as an Advanced Mental Health First Aid Skilled Workplace.
• Access to salary packaging benefits that enable you to increase your take-home pay
• Access to discounts on private health insurance, gym memberships and travel

WMQ Limited's vision for reconciliation is for all people to stand unified in an equal and inclusive future. We commit to enhancing opportunities for Aboriginal & Torres Strait Islander People and celebrating diversity. As part of our commitment to Reconciliation we encourage applications from Aboriginal and Torres Strait Islander Peoples.

Please note: You will be asked for evidence of your COVID-19 vaccination status as part of your application process as required by Legislation, Health Directives or WMQ Limited Policy.