Launch recruitment is supporting a global cloud services organisation on the lookout for an experienced Infrastructure Engineer to join a group of highly driven professionals on a remote basis, with rare Data Centre visits in Australia.

This role encompasses client-side support, cloud architecture, project management, and consulting services. The successful candidate will be responsible for designing, implementing, and managing cloud infrastructure and related technologies in a cloud services environment. This position requires a strong level of expertise in cloud platforms, networking, and infrastructure to ensure the efficient and secure operation of cloud services.

Key Responsibilities include:

• Acting as the escalation point for customers and stakeholders.
• Contributing to the team vision and solutions, adding value to the business.
• Collaborating with Sales and Project Management teams to define milestones and deliverables for each project.
• Ensuring the delivery of solutions against pre-agreed specifications.
• Leading, inspiring, guiding and mentoring junior engineers and service desk team members.
• Fostering strong client relationships through trust, identifying improvements in customer environments.
• Managing the installation and configuration of cloud environments.
• Designing and supporting firewall and security configurations.
• Configuring existing software or architecture for new environments.
• Maintaining and updating documentation, including knowledge bases, ticketing systems, and formal documentation.

Technical Abilities required:

• In-depth knowledge of VMware
• Proficiency in high-performance storage technologies such as Nimble and NetApps - very desirable
• Proficient knowledge of firewall and security platforms like Fortigate and Sophos
• Relevant certifications in Microsoft, VMware, Cisco, and Red Hat - desirable
• Comprehensive understanding of core service fundamentals, including TCP/IP, IP addressing, subnets, VLANs, routing, DNS, VPNs
• Experience with Veeam backup and replication
• Excellent problem-solving and troubleshooting skills.
• Strong teamwork and interpersonal skills, with the ability to communicate effectively at all levels.

If you’re ready to make a meaningful impact in the healthcare sector and advance your career, we encourage you to apply if you have the listed experience below:

• A minimum of 5 years' experience in IT Infrastructure environments.
• Experience in managed service providers (MSPs), IT consulting firms, or system integrators
• Extensive knowledge of the listed industry tools and technologies.
• Proven track record in end-to-end project delivery.
• Strong written and verbal communication skills - non-negotiable
• Hold a valid Australian Driver's License and full Australian working rights - non-negotiable

Our client truly focuses on their people, providing extensive training and personal development opportunities, ensuring the right individuals are in the right roles and rewarding success. If you possess the above skills and have the capacity to build genuine connections with your teammates and clients, we would love to hear from you. Please apply for immediate consideration.