About the role

We are seeking a dedicated and experienced Senior Medical Receptionist to join our dynamic team at CQ Orthopaedics in The Range, QLD. As our Practice Manager, you will play a pivotal role in ensuring the smooth and efficient operation of our medical practice, overseeing administrative and operational tasks. This is a part-time position that offers flexibility and the opportunity to contribute to the success of our growing healthcare organisation.

What you'll be doing

• Managing administrative functions, including staff scheduling, patient bookings, and data entry
• Overseeing the maintenance of accurate and up-to-date electronic patient records
• Implementing and maintaining effective office procedures and policies
• Liaising with medical staff, patients, and third-party providers to ensure excellent customer service
• Managing the practice's financial operations, including invoicing and billing health funds and Workcover
• Identifying and implementing process improvements to enhance efficiency and patient satisfaction
• Providing leadership and support

What we're looking for

• Proven experience as a Medical Receptionist or in a similar administrative role within the healthcare industry
• Strong organisational and multitasking skills, with the ability to prioritise and manage competing tasks
• Excellent communication and interpersonal skills, with the ability to interact effectively with patients, medical staff, and external stakeholders
• Proficiency in using healthcare-specific software and macOS, such as practice management systems and electronic medical records
• A understanding of healthcare regulations, billing, and coding procedures
• Exceptional attention to detail and a commitment to maintaining accurate records
• A collaborative and team-oriented approach, with the ability to provide leadership and support to the other receptionists

What we offer

At CQ Orthopaedics, we are committed to creating a supportive and rewarding work environment for our employees. As a member of our team, you can expect:

• Competitive remuneration and opportunities for growth
• Flexible work arrangements to support work-life balance
• Reduced working hours in school holidays
• A collaborative and inclusive culture that values teamwork and innovation
• We offer independence with a high degree of autonomy with the ability to implement change and efficiencies as required.

If you are passionate about making a positive impact in the healthcare industry and are ready to join a dynamic and forward-thinking organisation, we encourage you to apply for this exciting opportunity. Please click apply now to submit your application.