Warehouse, Production & Customer Service Assistant (4 Days/Week) – Byron Bay

Mayde Tea is looking for a Warehouse, Production & Customer Service Assistant to join our growing team! This dynamic role is perfect for someone who enjoys hands-on work, has strong attention to detail, and thrives in a fast-paced environment.

About the Role:

This role involves a mix of warehouse operations(order dispatch), tea production, and customer service, ensuring our organic teas are packed, blended, and sent to customers with care.

Key responsibilities include:

• Packing and dispatching orders efficiently and accurately
• Assisting with tea production and blending
• Managing the warehouse including cleaning and ensuring an organised workspace
• Providing excellent customer service via email and phone
• Assisting with wholesale and online customer inquiries

About You:

We’re looking for someone who:

• Is reliable, hardworking, and has a great eye for detail
• Enjoys working in a hands-on, fast-paced environment
• Has previous experience in warehousing, production, retail, or customer service (preferred but not essential)
• Is comfortable lifting and moving stock as needed
• Has strong communication skills and a friendly, team-oriented attitude

What We Offer:

• A supportive and friendly work environment
• A role within a growing, health-focused business
• Staff discounts on our organic tea and wellness products
• Opportunities for growth within the company

Location: Byron Bay
Hours: Part-time, 4 days per week (8-4 with a lunch break)

If you love working with high-quality products and are excited to be part of a passionate team, we’d love to hear from you!

Apply now with your resume and a brief cover letter.