Mandatory requirements

• This role will also require strong proven BA experience across Business & operations. Candidates with only Technology backgrounds will not be considered as well as Product.
• Must have Retail experience (store front, food & beverage etc).

Overview

• $150 to $180k base + super and many benefits listed before
• Join a customer-focused retail business operating with 10,000+ employees across Australia
• Hybrid working environment, based in Sydney CBD 4 days a week
• Fast paced environment, a range projects from system roll out, new stores and business process improvements

You will be working for one of Australia's largest food retailers, offering a well loved product in Australia, continuously improving their service and products through smart utilisation of technology and a customer focused growth mindset.

You’ll play a key role within a the business, working on projects across the entire business including Technology, Business Projects and Process Improvements. One day you could be assisting the project management team in identifying new systems for their franchises and rolling out new systems to improve the service and the next project looking at process improvement into opening new stores, hiring staff and much more.

You will join their fast-paced environment, self aware with a self-driven attitude able to deliver in ambiguity, know how to relate to the business requirements and how to collaborate with relevant roles.

Working across key functions as a BA including Analysis & Collaboration, Requirements elicitation, Lifecycle Management, Solution Validation, Release / Go-live Preparation.

Responsibilities include;

• Analyse, document, and translate business needs into effective solutions.
• Conducting meetings and presentations to share ideas and findings.
• Documenting and communicating the results of analysis, able to translate the requirements into solution designs for projects.
• Facilitates and collaborates in problem solving and decision making activities across the working group.
• Planning and creation of artefacts to support BAU Product and Service Management.

Ideally you will coming with;

• Strong demonstrable business acumen, excellent communication and technical know-how that will help drive success.
• You’re as comfortable facilitating sessions with stakeholders as well as working in ambiguity with new projects you may never have tackled.
• Able to narrow in on the data and the detail and widen to see the bigger picture.
• Experience of business process mapping (e.g., process diagrams, BPMN), knowledge of Six Sigma methodology
• Own the strategy and skills to take an idea from inception to delivery.
• Varied background, able to work on both technology and business projects.
• Similar industry experience is highly desirable but not mandatory, such as Retail, multi store / "franchise model", QSR "quick-service-restaurant or similar.
• Appreciation for Technology, understanding of how software is built, in order to translate concepts into clear and understandable requirements.
• Demonstrated experience delivering within innovative and large-scale projects.
• Excellent communication and facilitation skills, can collaborate effectively with technical and non-technical stakeholders alike.

What's in it for you?

• Highly competitive salary and benefits
• Up to 5 weeks annual leave
• Long term career opportunities
• Flexible work environment - 1 day WFH p/week
• Phone allowance - up to $100 p/month
• Career growth – Australia and internationally
• Annual bonus scheme
• Paid parental leave
• Gift voucher