About the role

We are seeking an Administration Officer to join our friendly and established Consulting Suites team. The successful applicant will be highly motivated, committed to a high standard of customer focused care, excellent time management and organisational skills. This is an opportunity for someone who thrives in vibrant and collaborative environment supporting our Doctor's and patients.

About us

Established in 2016, Gold Coast Private Hospital is a state-of-the-art, 339-bed facility located in the heart of the Gold Coast Precinct in Southport.

With 22 operating theatres, Gold Coast Private Hospital offers a wide range of specialties including, but not limited to, 24/7 Emergency Care, Medical Services, Orthopaedics, Bariatrics, Neurosurgery, Plastic Surgery, ENT (Ear, Nose, and Throat), General Surgery, Obstetrics, Cardiac Care, and Oncology.

Gold Coast Private Hospital is committed to continual growth, providing exciting opportunities and professional career pathways in healthcare

experience.

As a Consulting Suites administration officer, your responsibilities will include:

• Performing a broad range of administration duties including:
• Daily and monthly reports

o Patient Billing and Receipting/Medicare rebate

o Support our Doctors and patients across our consulting suites

o Manage a busy reception desk

o Coordinate with staff from other departments

o Maintain accurate and effective record management systems including preparation of medical records

o Working with medical staff and patient's families/loved ones

o Complete other clerical tasks such as data entry filing, file management

Essential Requirements:

• Demonstrated previous experience in a fast-paced Medical Administration/Reception role
• Experience with Medical Software advantageous i.e. WebPAS, Zed Med, Genie, Clinic to Cloud
• Impeccable customer service
• Sound knowledge of Microsoft Office applications/ knowledge of Webpas would be ideal
• Excellent communication skills
• Outstanding customer service skills
• High level organization skills
• Ability to work well under pressure and think on your feet
• Previous experience in a hospital or emergency department administration or medical environment will be highly regarded

Why Healthscope?

When you join Healthscope, you become part of our Community of Care. Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. As the only national private hospital operator and healthcare provider in Australia, our 42 sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for.

· Flexibility to work across one or multiple hospitals across our network

· Discounted health insurance

· Continuous professional development, education & support provided to encourage growth

We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us. We support each other, share learnings, celebrate successes and face challenges together.
Come and be the difference in our patient's lives.

Applications close: 21st March 2025

To Apply: Please click on the 'Apply' button to be taken to our online application form. For any questions, please reach out to [email protected]

More Information: Our commitment to quality and safety for our patients, staff and visitors is our highest priority. Applicants will be required to provide a current National Police check, WWCC (where applicable) and Evidence of right to work in Australia prior to appointment. Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker.