We are pleased to announce that we currently recruiting for a local government opportunity, for 2 x Contract Administrator role, based in the Sydney City to fill the role of Contract Officer within the Cleansing and Resource Recovery unit working on the Cleanaway Domestic Waste collections contract.

The role involves:
• Driver's License is required

• Conducting regular in-field inspections (approximately half a day) to monitor compliance and service delivery, including tasks like photographing bins and illegal dumps.
• Handling complaint resolution through Pathways with confidence, gathering necessary information, and solving problems effectively.
• Building strong working relationships with contractors and internal stakeholders.
• Providing excellent customer service and managing phone and email inquiries.
• Occasionally meeting with building managers onsite to address specific concerns.
• Completing tasks with a high level of accuracy in repetitive weekly workflows.

Ideal candidates will have:
• Strong customer service skills.
• Experience with MS Office and Outlook,
• Experience with CRM systems and willingness to learn new systems (Pathways / GeoCortex / OneCRM).
• An interest in contracts (beneficial but not essential).
• Confidence on the phone and the ability to communicate effectively verbally
• A proactive attitude to problem-solving and collaboration.

To apply, either submit your application via the Quick Apply link with your seek profile, or for further information you are welcome to call our office on 02 8820 0713

Complete Staff Solutions have been providing opportunities in the Sydney for many years assisting employees and employers alike. Simply, our mission is right people, right job, right time.