Exciting new role as a contract administrator

Your new company

Hays has partnered with a Local Government Area to find a Contract Administrator. This company is Australia's leading waste management solutions provider. Cleanaway offers a comprehensive range of services, including general waste collection, recycling, industrial cleaning, hazardous waste management, and landfill gas-to-energy projects.

Your new role

In your new role you will:

• Conducting regular in-field inspections (about half a day) to monitor compliance and service delivery, including photographing bins and illegal dumps.
• Handling complaint resolution through Pathways with confidence, gathering necessary information, and solving problems effectively.
• Building strong working relationships with contractors and internal stakeholders.
• Providing excellent customer service and managing phone and email enquiries.
• Occasionally meeting with building managers on-site to address specific concerns.
• Completing tasks with high accuracy in repetitive weekly workflows.

What you'll need to succeed

Ideal candidates will have:

• Strong customer service skills
• Proficiency in MS Office and Outlook
• Experience with CRM systems and a willingness to learn new ones (Pathways, GeoCortex, OneCRM)
• Interest in contracts (beneficial but not essential)
• Confidence on the phone and effective verbal communication
• Proactive attitude towards problem-solving and collaboration

What you'll get in return

You will get:

• 3-Month contract with possibility of extension
• $38.50 per hour + super
• Work 7.6 hours per day for 38 hours per week

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.