About the Company

Employee Matters provides employee support to organisations Australia-wide through a virtual team of professional HR & Recruitment experts. We have a strong culture of support and service excellence. We put our success down to the fantastic team of professionals who balance a strong commercial and strategic focus with the ability to get the job done.

Our clients are SMEs, large corporations, start-ups, fast growing and even downsizing businesses. We offer an extensive range of HR & Recruitment products at competitive prices delivered through our 'Experts'.

The Role
Business Development

• Manage enquiries from new leads and prospects, identifying HR and recruitment needs.
• Working remotely with prospects, use developed sales processes and tools to match Employee Matters’ services with their needs.
• Continuously suggest improvements to sales strategies, processes and tools.
• Develop customised proposals for prospects based on Employee Matters’ pricing and products.
• Record sales and proposals in our CRM, ensuring smooth service delivery and client understanding
• Expand Employee Matters’ presence through networking, partnerships and generating new leads.

Client Service

• Build and develop rapport with prospects to ensure smooth transition from sales to onboarding.
• Collaborate with Employee Matters Experts/Account Managers to enhance client relationships and drive further sales.
• Manage client referrals and secure testimonials/reviews.
• Support client projects as directed by the General Manager

Team/Individual Performance

• Actively engage with colleagues and share insights.
• Ensure timely completion of reports and assist the team as needed.
• Maintain performance in line with Key Performance Indicators (KPIs).
• Manage ad-hoc projects and duties as required.

Skills and Experience

• 5+ years of sales experience, preferably in HR or Recruitment
• Tech-savvy across multiple platforms - we use HubSpot, Slack,Zoom, Google Workspace
• Strong influencing, coaching and negotiation skills
• Ability to build and maintain trust with clients via calls, emails and video calls
• Proven experience as a genuine business partner to clients
• Strong commercial acumen and problem-solving skills
• Self-motivated with excellent time management and administrative skills
• Comfortable working autonomously and remotely

Benefits

• Flexibility to choose where you work
• The work is interesting and involves a diverse range of industry sectors
• Professional team with years of experience to draw on and learn from - lots of support
• EAP

Click APPLY or contact Maaike Coates ([email protected]) for a confidential chat.

Click here to read the Employee Matters Leadership Statement which outlines Employee Matters’ commitment towards dealing with sexual harassment.