About Us

Americold is a global provider of temperature-controlled infrastructure. We partner with farmers and food producers to ensure their perishable and frozen product reaches foods suppliers, restaurants, and your local grocery store without spoilage. Our customers, which include some of the most respected brands in the food industry, rely on our expertise and commitment to safety in order to deliver on their commitments.

What you’ll Do

As the Senior Manager of Human Resources, you will be responsible for ensuring the operating business is supported with generalist HR services, including policy/process deployment, performance management, change support, coaching, and the provision of HR expertise to the Operations Director and General Manager cohort. The incumbent will lead a team of HR generalists, ensuring alignment and collaboration with the broader HR team.

Duties will include but are not limited to:

• Develop HR plans and priorities for regions, sites and functions.
• Identify talent and development priorities and conjointly deliver with COE’s.
• Ensure people-related change is managed effectively
• Lead the HR generalist team and instil an ethos of customer service and professionalism.
• Support and/or co-facilitate front-line leadership development programs with Talent Development
• Own and deploy relevant HR processes, working with COEs to Continuously Improve Processes.
• Act as the business SME for Oracle core HR.
• Lead Americold wellbeing programs.
• Lead Americold D&I efforts and act as the conduit with the Communications function.
• Ensure engagement and retention initiatives are in place
• Develop leadership coaching capability in partnership with Talent Development.
• Ensure attendance management practices are in place.
• Collaborate with Talent and Operations to deliver workforce and labour ratio outcomes
• Ensure performance management and workplace behaviour fundamentals are in place and low to mid-level investigations are handled by the team.
• Use HR metrics to drive improvement.

What Experience and Education You Need

• Relevant tertiary qualifications in HR or business.
• Relevant industry experience leading HR generalists in an operating business.
• The ability to build trust with HR peers and deliver collaborative outcomes.
• Strong planning and organisational skills.
• Communication and stakeholder management skills
• Systems and process improvement mindset.
• Relevant knowledge of employment law and best practice.
• The ability to solve complex problems.
• The ability to prioritise and resource plan.
• Work ethic and a can-do attitude.
• Coaching and facilitation skills with proven experience.

What Could Set You Apart

• Experience with Oracle ERP would be advantageous
• Understanding of New Zealand employment laws.
• Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The Company makes reasonable accommodations in accordance with applicable law.

What We Offer:

Our associates know the answer to the question What’s in it for me? We offer best-in-class benefit programs and continuously work with our associates to ensure that our offerings meet the needs of their health and financial well-being. When you join Americold you join a values-oriented company with a clear mission. We help our customers feed the world.