Company Overview

Phoenix Specialised Youth and Disability Services P/L is a provider of Youth and Disability staff and NDIS support services to communities across Victoria. We have grown significantly and are looking to recruit a Level 3 Specialist Support Coordinator to work with the NDIS community, child protection, and forensic disability services.

The role requires a person that would be able to work well in a team environment and autonomously.

What Phoenix Offers:

• Flexible working from home options (after probation)
• No Late Nights or Weekends
• Good work-life balance
• A welcoming work culture and supportive team environment
• Supportive leadership.
• Ongoing support, supervision, and opportunities for professional development
• Diverse and rewarding caseload

Key Responsibilities:

• Case Planning
• Supporting caseloads from 20 participants
• Assisting individuals and their families to understand and implement their NDIS plans
• Conducting care team meetings with external stakeholders and participants.
• Building individuals skills/capacity, empowering participants to exercise skills independently
• Monitor plan outcomes and expenditure to ensure the plan remains in budget.
• Build effective relationships with participants and their families while maintaining appropriate and professional boundaries.
• Ensure mainstream and community services meet their obligations to the participant (Housing, Education, Justice, Health)
• Excellent communication skills with experience in report writing and case notes. Clear and accurate record keeping of information, time, and billing.
• Ensure compliance and legislation is always adhered to and developing frameworks to support this.

Skills and experience:

• Demonstrated experience working with people with a disability.
• Previous experience in community services, disability employment services, mental health services or similar.
• Thorough understanding and commitment to NDIS Practice Standards, Work Health and Safety and Equal Opportunity.
• A problem solver who shows initiative and supports the delivery of best outcomes.
• Demonstrated experience and understanding of indigenous culture highly regarded.
• Extensive knowledge of local disability, mainstream and community services. Networking skills to increase knowledge of local services including funded and non-funded services.
• Experience in the Justice system desirable but not essential.
• Strongly demonstrated ability to plan, organise and manage one’s own workload.
• Excellent verbal and written communication skills.
• Experience in support planning, working within a person-centered Framework.
• Computer literacy skills for recording of notes, gathering evidence, writing reports, correspondence, and other documents.
• Knowledge of National Disability Insurance Scheme and relevant legislation including the NDIS Act 2013 and Disability Act 2006.

Qualifications

Bachelor’s degree in relevant field including but not limited to allied health, psychology and social work

And/or

Extensive Experience in NDIS and the Disability sector or similar.

Essential role requirements:

• A valid Driver's License
• Hold a current Working with Children Check for paid employment
• Clear National Criminal History Check obtained with in the last 6
• NDIS Worker Screening Check
• Evidence of your right to work.
• First Aid and CPR Certificate
• NDIS Orientation Certificate
• Evidence of COVID 19 + Booster vaccination or valid medical exemption

Apply for the role

To apply for this role, upload your CV and a cover letter telling us why you are the best person for this role.

For more information on Phoenix visit http://www.phoenixss.com.au

Phoenix creates a welcoming and diverse environment ensuring everyone is welcome. Therefore Phoenix is an Equal Employment Opportunity (EEO) employer and welcomes applications from people from Aboriginal and Torres Strait Islander (ATSI) and Culturally and Linguistically Diverse (CALD) backgrounds.

Phoenix is a child safe organisation which is committed to ensuring the protection and wellbeing of every child through our everyday practice and procedures. Phoenix requires the acquirement of a Working with Children’s check as well as a Clear Police Check prior to beginning of work with children to ensure that the national standard is upheld.

Your application will include the following questions:

• Do you have a current Working With Children (WWC) Check?
• Which of the following statements best describes your right to work in Australia?
• Have you completed a qualification in disability?
• How many years' experience do you have as a support coordinator?
• Do you have a current NDIS Worker Screening Check?
• Do you have a current Police Check (National Police Certificate) for employment?
• Are you available to travel for this role when required?
• Do you have a current Australian driver's licence?