Who are we?

MCWA is a in-home aged care provider with 40 years experience that focuses on supporting the multicultural ageing and elderly communities in Australia. We are currently seeking compassionate and dedicated Case Manager who can speak Macedonian language to join our team based in the Melbourne, Australia.

About the role

Exciting opportunity for a person who is passionate about aged care, and supporting the ageing and elderly. The successful candidate will have a strong client service focus with demonstrated ability to maintain strong ethics and care.

To be consider for the role you are self motivated and are passionate about making a positive difference for the ageing and elderly and you understand that the role requires a combination of both reactive and proactive measures. You thrive in a fast pace environment and are a great problem solver.

Some of the responsibilities for this position include:

• Demonstrated ability to build strong partnership relationships with client
• Provide comprehensive case management for each client
• Build strong Care Plans that are appropriate for the individual needs of each client whilst meeting the limitations of each client’s budget
• Re-assess client care plans, goals, OHS assessment, and emergency plans for clients
• Maintain strong client notes
• Strong problem solving skills
• Nimble in their ability to support clients
• Recognise, anticipate, and focus on specific client needs and advocate where required
• Work with the Finance team to accurately submit client claims to Services Australia
• Approve monthly client statements prior to mail out
• Establish, coordinate and manage third party services for clients

About You

• Ability to speak Macedonian language is required
• Experience in a similar role
• Registered Nurse looking for a change
• Proficiency in computer skills
• Excellent communication and interpersonal skills
• Ability to work independently and as a part of a multidisciplinary team
• Valid driver's license

Benefits and incentives:

• Competitive hourly rate
• Salary packaging options
• Work for a dynamic, friendly, and supportive organisation
• Ongoing support and advice from experienced colleagues
• Career development and growth opportunities
• Inclusive culture which embraces diversity of its people

Employer questions

• Your application will include the following questions:
• Which of the following statements best describes your right to work in Australia?
• How many years' experience do you have as a case manager?
• Do you have a current Police Check (National Police Certificate) for employment?
• Do you have customer service experience?
• Do you have a current Australian driver's licence?
• Which of the following statements best describes your Covid-19 vaccination status?
• Are you available to travel for this role when required?