About TAFE Queensland

TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training provider in the State. For more than 140 years, TAFE Queensland has delivered practical and industry-relevant training to provide students with the skills and experience they need to build lifelong careers. TAFE Queensland been named the Large Training Provider of the Year at the prestigious 2023 Australian Training Awards. Our training is delivered to students and apprentices on-site, online, in the workplace, or on-campus to give people the skills they need to enrich their communities, support their industries, and strengthen their local economies.

By working at TAFE Queensland, you can be part of a highly experienced workforce closely connected with their industries and dedicated to delivering best practices and innovative training.

Your Opportunity

We are seeking dynamic and innovative Business Support Officers (AO3) to achieve outstanding results as a part of our industry leading, renowned organisation! This is a wonderful opportunity to share your knowledge and expertise, support our students' and Educators' and make a real difference.

As a key member of the Education Delivery Support team, you will contribute to developing and delivering quality learning services to a wide range of clients through:

• Demonstrating effectiveness in performing tasks of an administrative nature including analysis and problem-solving, task prioritisation, and goal achievement within predetermined deadlines.
• Representing the region in all communications with clients by providing continuous and consistent excellence in the delivery of client and administration services.
• Acting within position’s delegations to provide issue-ownership and achieve timely resolutions.
• Providing accurate and efficient administration support utilising computerised management information systems and software packages.
• Updating and maintaining knowledge of the region’s services, products and policies and use this knowledge base to make informed, consistent decisions in the delivery and/or referral of services.
• Providing supervision and direction to administrative staff within the work area.
• Undertaking research and development on matters relating to business functions.
• Ensuring day to day activities align with business operations.
• Contributing to improvement in business processes and practices and
• Making Great Happen!

TAFE Queensland regularly has vacancies (short and long term) for Business Support Officers in the Education Delivery Support team. This talent pool may be open for up to 6 months and is for opportunities as they become available.

How to apply

If you’re interested in joining our team, click the ‘Apply’ button to submit your application via the TAFE Queensland Recruitment Portal. When submitting your application, please ensure you provide the following:

• A detailed resume;
• A cover letter that outlines your known skills, abilities, knowledge and experience in response to the “How you will be assessed” criteria above (maximum of 2 pages in total); and
• The contact details for two referees (one of whom is your current supervisor)

Closing date: 30 June 2025

Job Reference Number: TQ2025-62

For further information, please contact:

Carizza Bordeos, Delivery Support Manager

07 4042 2307