Customer Service Officer

Livingstone International
Mascot, NSW
A$60,000-$75,000 p/a
Administration & Office Support → Administrative Assistants
Full-time
On-site

Posted 23 days ago


About the role

This is an exciting opportunity to join the customer service team at Livingstone International Pty Ltd as a full-time Customer Service Officer based in Mascot, NSW. In this role, you will be the friendly face of the company, providing exceptional customer service and support to our growing client base.

What you'll be doing

  • Respond to customer inquiries and requests via phone, email and chat in a professional and timely manner
  • Resolve customer issues and complaints with empathy and efficiency
  • Provide accurate information about the company's products and services
  • Process customer orders, returns and other transactions accurately
  • Collaborate with internal teams to ensure seamless customer experiences
  • Maintain detailed records of customer interactions and follow up as needed
  • Identify opportunities to enhance customer satisfaction and suggest process improvements

What we're looking for

  • Previous experience in a customer service or call centre role, preferably in the administrative or office support industry
  • Excellent communication and interpersonal skills with the ability to interact with customers from diverse backgrounds
  • Strong problem-solving and decision-making abilities to handle a variety of customer inquiries and situations
  • Proficient in using customer relationship management (CRM) systems and MS Office applications
  • Ability to work well in a team and contribute to a positive work environment
  • A passion for delivering outstanding customer service and a commitment to exceeding customer expectations

What we offer

At Livingstone International Pty Ltd, we are committed to providing a supportive and inclusive work environment where our employees can thrive. In addition to a competitive salary, we offer a range of benefits including:

- Ongoing training and development opportunities
- Career advancement opportunities within a growing organisation

About us

Livingstone International Pty Ltd is a leading provider of office supplies and business solutions. With over 20 years of experience, we pride ourselves on delivering exceptional customer service and innovative products to our clients across Australia. Our company values of integrity, collaboration and excellence drive us to continuously improve and exceed the expectations of our customers.

Apply now

If you are excited about the prospect of joining our dynamic customer service team, we encourage you to apply now. We look forward to hearing from you!


About Livingstone International

Mascot, NSW, Australia
Healthcare & Medical
51-200 employees

Livingstone International is a proudly Australian owned business established in 1984. The company began as a sole proprietorship distributing a limited range of medical products and has grown into one of Australia's largest marketer, manufacturer and distributor of medical, surgical, aged care, dental, laboratory, scientific, veterinary, hair & beauty, tattoo & piercing, education, packaging, first aid & safety and office supplies products. Livingstone international is the recipient of the BRW 100 Fastest Growing Company in Australia 3 times. Livingstone provides value for money; a 'one stop shop'​ service to a customer base of over 25,000 customers located throughout Australia and overseas.

More Jobs

Customer Service & Admin Support Officer

Department of Primary Industries & Regional Development

Coonamble, NSW
A$73,522 p/a
Full-time
On-site

Client Service Officer - Assistant (Customer Service) Maternity Role

The School Photographer Pty Ltd

Seven Hills, NSW
A$28-$30 p/h
Casual
On-site

Customer Service / Service Coordination Officer

Entree Recruitment

Underdale, SA
A$70,000-$77,000 p/a
Full-time
On-site

Customer Service & Admin Assistant

Greater Western Sydney Eye Surgeons

Sydney, NSW
A$50,000-$60,000 p/a
Full-time
On-site

Customer Service & Administration Officer

A.I.R Recruitment Pty Ltd

Central Coast, NSW
A$60,000-$65,000 p/a
Full-time
On-site

Customer Service Administrator

The Housing Trust

Coniston, NSW
A$66,000-$72,000 p/a
Full-time
On-site

Browse Jobs

by State

by Classification