THE ROLE

Our Housing Officers (or Tenancy or Property Managers) provide support to all customers of Regional Housing and have the opportunity to work alongside our well-equipped and experienced team and support partners to offer crisis, social and affordable housing options to families and singles across regional Queensland.

Our goal is to identify the right type of housing for the needs of our families and singles and support them to be successful in their tenancy, whether that be through general education or by way of referral to a third party such as another not-for-profit agency primarily funded for support or QSTARS. We recognise the impact it can have on a person or their family to feel stable and secure, to know their local neighbourhood and to feel connected with their community.

You will demonstrate compassion, empathy, fair and accountable behaviour and we will encourage innovation and individualised solutions.

You will share your successes and we will support your challenges, and together contribute to an enviable workplace culture that appreciates every employee, regardless of their position.

This role is a fulltime position with the option to join an RDO roster, working 76 hours across a nine day fortnight.

OUR ORGANISATION

Regional Housing is a tier 1, not-for-profit organisation managing crisis, transitional and long-term social housing as well as a range of complementary support programs across regional Queensland. Our vision of ‘every person has a home’ is at the core of everything we do. We are passionate about helping the most disadvantaged in our community. With an enviable and positive team culture, strong systems and supports, and a professional approach to all aspects of business, Regional Housing has earned a reputation as an employer of choice.

At Regional Housing we recognise that we operate in a diverse community and welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees and people with disabilities.

Please visit our website at https://www.regionalhousing.org.au/ to find out more about us.

ESSENTIAL

• Must hold a current Australian Drivers Licence
• Must hold (or be willing to obtain) a current Working with Children card issued by Qld Govt
• Must hold (or be willing to obtain) a current NDIS Worker Screening card issued by Qld Govt
• Successful pass achieved on Pre-Employment validation and assessment including but not limited to Police check, employment history and background check, qualifications and skills validation

DESIRABLE

• Possession of, or currently studying towards the completion of qualifications in Human Services or Tenancy/Property Management will be well regarded
• Current First Aid Certificate

SELECTION CRITERIA

• Relevant qualifications or significant work experience in a relevant role
• Excellent communication and interpersonal skills
• Proven ability to work effectively across a range of stakeholders
• Team oriented, willing to learn and adapt to a changing environment
• Ability to self-manage, problem solve and work with minimal supervision
• Good computing skills across the Microsoft suite of products and the ability to quickly assimilate knowledge of new computing and other systems
• Mediation, negotiation and conflict management experience and skills
• Understanding of our customers and their needs, and commitment to the right of every person to good quality housing regardless of circumstance
• Demonstrated ability to work effectively and respectfully with Aboriginal and Torres Strait Islander people within their community

HOW TO APPLY:

All applications are held in the strictest confidence and only shortlisted candidates will be contacted.

If you have the above skills, please apply now and attach your resume and cover letter outlining your relevant skills and experience.

For further information, please contact Michalle Faulkner at EastCoast HR Group Ph: 5443 6022 or email [email protected]