Client Relations Representative

Gallant Plumbing is seeking a Customer Service Representative to join our growing scheduling and administrative team. Gallant Plumbing is one of the largest and fastest growing Plumbing and maintenance company's in Melbourne. Gallant Plumbing has an excellent multi award winning culture and is a market leader in its field.

Telstra Business Awards Finalist, Optus Business Award Finalist Whitehorse Business Group Winner and Finalist are proudly amongst our accolades with a dedication to client relationships amongst our highest priorities.

Role Summary:

• Providing a first class standard of customer service to all clients and stakeholders
• Manage all enquiries via phone and email
• Coordinating our team of technicians
• Scheduling using industry best practice software systems

Selection Focus

• Excellent customer service skills
• Ability to multitask
• Exceptional verbal and written communication skills
• Proficiency within the Microsoft Office Suite
• Ability to work autonomously and as part of a team
• Ability to hit the ground running
• Accurate data entry
• Proactive and caring team member

Desirable

• Exposure to Simpro
• Sales Experience

Culture & Benefits

Gallant Plumbing places its employees first and has developed a culture of value and respect for one another. Our team work with each other to achieve an outcome, and have some fun whilst attending to our customers requirements.

If you are looking for a great role in customer service, place great culture as an important critera for your career, then Gallant Plumbing may be the place for you.

The role is available for an immediate start. Come and join us at Gallant Plumbing.

Please note: This is not a work from home role.