Medical Receptionist

Full-Time

Spartan First is seeking to employ a full-time experienced Medical Receptionist to join our multi-disciplinary team in Newman, Western Australia.

The ideal candidate must have previous experience within a General Practice and Occupational Health environment and possess a sounding working knowledge of medical software systems and Microsoft applications.

Duties Include:

• Greeting patients/candidates and ensuring that the appointment system is run efficiently;
• Coordinating and organising pre-employment medical assessment appointments and documentation;
• Providing non-clinical patient care – e.g., responding to requests for information, test results and requests to speak to clinical staff;
• Monitoring emails and telephone calls;
• Managing reports and referrals;
• Possessing a team-focused approach with a strong sense of initiative and the ability to create a pleasant environment for staff, patients and candidates;
• Providing an exceptional patient and candidate experience.

Skills and Experience:

• Previous experience in a medical reception role (preferably within the General Practice and the Occupational Health Sectors);
• Previous experience with Best Practice software;
• Strong computer literacy and demonstrated ability to learn new clinical software;
• Sound knowledge of billing processes;
• Exceptional customer service skills;
• Excellent communications and interpersonal skills;
• Commitment to quality, best practice and environmental safety.

Personal attributes

• Professional approach.
• Ability to work under pressure.
• Organisational and time management skills.
• Excellent attention to detail.
• Positive approach to change.

Interested applicants should forward their CV together with a covering letter detailing their suitability for the position to hr@spartanfirst.com.au