Our participants, Our people, Our purpose

Currently, there are around 4.3 million Australians with a disability. The National Disability Insurance Agency (NDIA) implements the National Disability Insurance Scheme (NDIS), which is one of the biggest social reforms in the country since Medicare. As an Agency, we support more than 600,000 participants with a significant and permanent disability, and the families and carers of those living with disability. For many Australians, this will be the first time they receive the disability support they need. The NDIA is designed to enhance the quality of life and increase economic and social participation for people with disability and will mean a peace of mind for every Australian.

A new role awaits

Are you looking for an exciting and rewarding career opportunity where you can showcase your creative and analytical thinking? Do you have a passion for making a difference through digital media and contemporary storytelling? The Media Branch is seeking EL1 Assistant Director Digital Media professionals to join the NDIA, as part of the Digital Media team.

We are seeking exceptional communicators, who have the ability to develop clear, concise, and impactful messaging across multiple platforms. You will have a passion for delivering best practice, inclusive and accessible communication, embodying the NDIA values and fostering a positive, participant-centered culture.

The Media Branch is responsible for engaging with the community through media, social media, digital media and events, to support participants, providers, and the broader community to understand and navigate the NDIS. The Digital Media team sits within the Branch, working to deliver multi-platform communication products that align with key corporate and Ministerial communications objectives.

Where you can add value

As the EL1 Assistant Director Digital Media, you will oversee the overarching digital media strategy and plans, to support NDIA announcements and media opportunities. You will develop and deliver innovative storytelling initiatives, working directly with participants and the public, to share impactful narratives and content that is accessible for diverse audiences across multiple platforms.

Responsibilities include but are not limited to:

• Developing opportunities to support the Scheme through Digital Media, including a focus on impactful human-centered storytelling to communicate the impact of the NDIS on changing participants’ lives.
• Presenting content which represents the Agency’s messages and objectives on diverse platforms across both owned and earned channels.
• Identifying opportunities for developing multimedia strategies in support of NDIA’s policies, programs and objectives and monitoring public debate on disability issues.
• Using data and research to inform the development of multimedia storytelling content for the Agency.
• Working across the Communications and Engagement Division and NDIA business areas, identifying opportunities for the development of strategic engaging digital content.
  
• Managing a team of multimedia content creators and fostering creativity and innovation in content creation across a range of channel sharing best practice and new skills in the team.

Enough about us, let’s talk about you

Our ideal candidate will have demonstrated experience in managing multiple competing priorities, with the ability to build relationships with a diverse range of stakeholders. You will have exceptional written and verbal communication, and the skills to provide advice to support technical, policy and operational communications activities. You will have high-level presentation skills and the capacity to represent and negotiate on behalf of the Agency, across a range of forums.

In line with the values and mission of the NDIA, you will have a positive contemporary attitude to people with disability, along with understanding and knowledge of disability and its impact on individuals. This role will provide you with opportunities to make a real difference in the lives of people with a disability and contribute to the success of the NDIA for generations to come.

Your NDIA Experience

We work as one team. We are accepting, diverse and driven. We take a shared approach to making progress. We welcome and support each other and encourage different ideas, insights and opinions. We empower and enable each other to be our best. We collaborate, connect and work together to create a workplace that makes us proud. And while we're based far and wide across the country, we make sure nobody feels they are out on their own.

• You will work for a socially inclusive and culturally diverse workplace, that is making a meaningful impact to the lives of more than 600,000 Australians.
• Access to higher superannuation and above market leave entitlements
• Competitive remuneration and working conditions that support a positive work life balance
• Access to ongoing professional development and learning

While this role is ideally performed from Richmond - VIC, Geelong - VIC, Brisbane - QLD, Surry Hills - NSW, Adelaide - SA, Deakin - ACT, remote working arrangements may be considered. We intend to fill this role in an ongoing capacity, however non-ongoing roles up to 12 months with the possibility of extension up to 2 years may be offered.

Successful candidates will be required to undergo a pre-employment National Police History check, Worker Screening check and/or Working with Children Check (where required) and provide evidence of Australian Citizenship.

Applications for this role close 6 March 2025 at 11.30pm AEDT.

If you have any questions, please contact Claire Johnston on 03 5223 0256 or email [email protected]

With the exception of personal details, applications can NOT be edited or updated once submitted for consideration. Please make sure you are completely satisfied with your entire application before submitting.

NDIA is committed to supporting an inclusive and diverse workforce and welcomes and encourages applications from People with Disability (PwD), First Nations peoples, LGBTIQA+ people, people from Culturally and Linguistically Diverse backgrounds, Mature age workers, as well as young workers and supporting an inter-generational workforce and supporting gender equity and families. NDIA will provide reasonable adjustments for candidates to participate equitably in the recruitment process and discuss workplace adjustments to fulfil the inherent requirements of the role. If you require an adjustment to be made during the recruitment process (including alternate formats of the application form) or have an enquiry about the support provided, please contact DFP Recruitment on 1300 138 337 [email protected].

RecruitAbility applies to this position: The RecruitAbility scheme supports people with disability applying for jobs in the Australian Public Service (APS) by giving you a better opportunity to put forward your skills and experience during the selection process.

There are certain roles within the National Disability Insurance that may require mandatory vaccination, subject to government order or directive. Evidence may be required prior to commencement.