• Permanent Full time
• Salary: $114K + Super + NFP Salary Packaging
• Location: Hornsby and Artarmon, NSW
• Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.

Your Opportunity

This position is instrumental in driving positive outcomes for clients in the wellbeing space. Managing teams, programs and services across multiple service offerings including in community psycho-social, drug and alcohol (non-clinical) and health access and equity support services you will be responsible for ensuring services meet policy, contractual and legislative standards. This role reports to an Area Manager and has a strong focus on service impact, strategic partnerships and stakeholder relationships; business development and service administration.

Your key responsibilities will be to:

• Lead the local team in the delivery of program requirements and be responsible for quality framework, program targets, compliance and KPIs
• Develop and maintain relationships with both internal and external stakeholders and contribute towards MA Projects, programs or activities by providing specialist advice, support and assistance
• Demonstrate leadership of the team and be responsible for staff training, performance management, recruitment and ensure the operations of the service compliant with the Enterprise Agreement/Award
• Develop and deliver accurate reports on the service to the Area Manager and assist with or prepare budgets as required

Requirements for Success

• Demonstrated experience in leading a team in a complex service delivery setting
• Relevant degree with substantial experience in over-sighting community based mental health and other social service support programs
• Demonstrated ability to analyse and interpret program data to support impact measurement
• Experience in people leadership and financial management
• Strong leadership, communication, client advocacy and team collaboration skills
• Demonstrated ability to develop and maintain effective relationships with key stakeholders

Before starting work with us, you will need to undertake a national police history check, qualifications and referee checks, and have a clearance to work with children/vulnerable people.

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritize the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you're skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email [email protected] or visit our Careers page for additional contact details.

We Strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at [email protected]

Your benefits

• Rewarding work - every day you know you're making a real difference
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Free external, confidential counselling and access to chaplaincy support
• Volunteering opportunities
• Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave

How to apply

Click 'Apply' and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications will be shortlisted as they are received. Please apply as soon as possible to be considered. Thank you.