• Mondays to Fridays, 8am to 4pm

• Be the difference. Enjoy great rewards and benefits.
• Convenient city-fringe location with free onsite parking
• Employee well-being program with great discounts
• Salary packaging to maximise your take-home pay
• Permanent Full Time Position

About the role

As a Call Centre Consultant (Connecting Services Consultant) with Southern Cross Care, you will work within a friendly team environment helping to connect people with our services.

You will answer phone calls and email enquiries, take bookings and cancellations, and enter data into our systems to create requests and referrals for our services teams.

Most importantly, you will be helping older people in our community to access the services they need. By doing this, you will be making a positive difference in their lives.

For further details about the role, please call us or read the position description.

About you

We are looking for people who will be the difference in the lives of our residents and clients.

The successful candidate will have the following experience & skills:

• Great customer service skills
• Proficient computer and keyboard skills
• Good phone and active listening skills
• A passion for helping people in your community

About us

Southern Cross Care is one of Australia’s leading charitable aged care, health and retirement living service providers. We value the diversity in our team, live and breathe our values of Service, Courage and Compassion and offer salary packaging benefits to maximise your take-home pay.

When you work for us, we value you as an individual, care for your well-being and develop your skills to help you build your career. We reward creativity and provide the stability and flexibility you need. When you work for us, you work better for life.

'Previous applicants need not apply'

Enquiries: [email protected]

Applications close: Wednesday, 5th March 2025