About Us
Guardian Childcare & Education is a leader in early childhood education with over 170 centres nationwide and the highest portion of Centres rated Exceeding. We're growing fast and need enthusiastic, driven individuals to help us connect more families with their ideal Centre.

The Role
Temp: 6 month contract (with the potential to turn into a perm opportunity)
Salary: $68,000 plus super
Work hours: Rotating Roster: 7am-3.05pm, 10am-6.05pm (different shifts between these hours)
We are seeking someone with a strong Sales and Call centre background – someone who thrives off building relationships! Do you enjoy high-volume, fast-paced environments? If so, you might be the perfect fit for our Concierge Team. This isn't just an admin job—it's about driving enrolments, hitting targets, and being the first point of contact for families. Your goal is to position our brand as a leader in early education and highlight our unique selling points and help as many children and families benefit from the Guardian difference, giving young Australians the best start in life.

What You'll Do

• Handle high volumes of enquiries efficiently and effectively.
• Drive the enrolment journey from first contact to final sign-up.
• Quickly build rapport with families, understanding their needs, and selling the benefits of Guardian.
• Use our systems to manage and optimize enrolment processes.
• Work closely with centre teams to match waitlisted families with current vacancies, maximizing occupancy.
• Develop strong relationships with internal and external stakeholders to ensure a seamless enrolment experience.

What We're Looking For

• Experience in sales or a similar high-volume environment.
• Call Centre background – confident on the phone
• A confident communicator who can multitask and adapt to changing priorities.
• Someone who thrives on hitting targets and driving results.
• Ability to work rotating rosters and maintain high energy levels.
• Attention to detail and accuracy in managing records and systems.

Why Join Guardian?

• Work Remotely: Enjoy the flexibility of remote work while being part of a fast-growing company.
• Career Development Opportunities: Grow with us as we expand and offer exciting career paths.
• Supportive Environment: Thrive in a workplace that empowers you to succeed.
• Childcare Discounts: Benefit from discounts on childcare services for your family.
• WHEREFIT Program: Access up to 50% off on gyms, studios, activewear, healthy meals, and more.

Apply now
So, what are you waiting for? Take the leap and apply now to join Guardian Childcare & Education.

Guardian Childcare & Education values diversity in the workplace and is an equal opportunity employer. Diverse cultures, backgrounds and experiences strengthen our teams and help us grow. We are committed to providing a workplace where every person is valued, respected, and supported to progress.
We are also deeply committed to Reconciliation and creating an environment where Aboriginal and Torres Strait Islander People feel a strong sense of belonging and connection.

The safety and wellbeing of children will always be our top priority, Guardian Childcare & Education has a zero tolerance for any form of child abuse or harm.