Do you get a kick out of driving sales, love all things admin & organisation, and love talking about hair/makeup and weddings all day long?

Then apply now to join our team as an Agency Booker, Admin Superstar & Sales Extraordinaire!

WHO ARE WE?​

Tonic Agency is a small but established hair and makeup agency/booking service specialising in weddings, fashion & commercial bookings. We pride ourselves on delivering exceptional service from initial enquiry stage to job completion, and creating memorable experiences for our clients and artists.

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Our small booking team manages a large group of artists, aiding them in managing their bookings and ensuring artists and clients have everything they need when booking with us!

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We encourage a collaborative working environment where all opinions are valuable to continue the growing success of the business, and are looking for a dedicated team member who sees Tonic as their long term career.

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See more of what we do here:

www.tonicagency.com.au

www.instagram.com/tonic.makeup.hair​

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WHAT'S INVOLVED IN THE ROLE?

This role is pivotal in driving sales, managing bookings, and ensuring the smooth operation of our growing agency.

The ideal candidate will be organised, sales-driven, and possess strong administrative skills on email and phone. They should thrive in a small team environment, where collaboration and teamwork are essential.

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WHAT DOES BEING A BOOKING AGENT INVOLVE?

• Receiving and responding to all new sales enquiries for weddings & events, across Melbourne and Sydney.
• Actively engage with clients & brides to understand their hair and makeup needs for weddings and events.
• Develop and maintain strong relationships with clients and event planners.
• Develop and maintain strong relationships with our team of artists and help them in their growing careers.
• Generate leads and drive sales through effective communication and outreach.
• Manage bookings and schedules efficiently to ensure timely delivery of services.
• Coordinate and manage our artist's calendars.
• Provide exceptional customer service and address any client inquiries or concerns promptly.
• Assist in administrative tasks such as invoicing, creating/updating client proposals, booking details and schedules.
• Contribute to the overall success of the agency by actively participating in team meetings and brainstorming sessions.
• Stay updated on industry trends and be involved in onboarding new artist talent to join our growing team.
  

OUR IDEAL CANDIDATE:

• Proven experience in sales or customer service, preferably in the beauty/retail or wedding industry but not essential.
• Strong organisational and time management skills with attention to detail.
• Excellent communication and interpersonal abilities in both email and phone
• Ability to work effectively in a small team environment and support colleagues as needed.
• Proficiency in a variety of computer programs and ability to adapt to new software systems.
• A passion for beauty, weddings, and events.
• Comfortable working in our office located in Prahran three days a week, with the flexibility and capability to work remotely for two days.

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WHY JOIN US?

• Opportunity to be part of a dynamic and growing agency.
• In addition to your salary, you will be given a KPI structure to motivate sales!
• Work-life balance with the ability to work from home two days per week
• Collaborative, fun and supportive team environment.
• Opportunities to work off site at events including runway shows and expos.
• Exclusive discount on hair and makeup services

If you are passionate about beauty, driven by sales, and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity to join our team at Tonic Agency. Please submit your resume and cover letter detailing your relevant experience and why you would be the ideal candidate for this role. For a further job description or any questions, please email [email protected]

Please note applications will close on 31st March.​​

We look forward to hearing from you!